@Iain Sherrit Hi there, could you go to Settings > About machine and send us the current Build Number and MCU version. And could you shot a video to demonstrate your issue？  

@Tony Tredway Please kindly send us more detail to further demonstrate your issue, so that we could diagnose accordingly.

@ZAKI KADOURA Sorry that we do not have this option.

@Gerardo Quintana Could you send us your order number so that we could locate more order detail and give you instruction?  In the meanwhile, we are wondering if you could shot a video to demo...

@Nick O We are wondering if you could try to replace the wall paper to a black one which make help improve.

@Michael Uribe We have reflected to them and try to add it, note that some internet need authorization so we could not make sure they could do that, hope you could understand.

@Moudjadid SAROUMI Note that zlink will deactivate the Wifi when you try to connect to the zlink. Online Android system Apps and the Carplay could not work in the same time. As to the error notifi...

@Jason Barrett Thank you for your cooperation, we will wait for your video.

@Robert Bigtas Please kindly go to Settings > About Machine and send us the Build Number and MCU version. Your cooperation will be appreciated.

@Ryan Ouellette can you raise the volume of the mic and he sys？@H H We will release the new firmware within May, hope you could understand. By the way, we are wondering if you could test the G12(2...

@Moaz AbdEldayem We checked all your photos and didn't find the build number, could you please send it for us? We are wondering if you plug in the SIM card according to the instruction that we sent...

@R. L. Hi customer, we have a beta version G12(20240509): https://www.dropbox.com/scl/fi/dtbh94wqrdu0y81n9kzlr/update.zip?rlkey=rtwz5jv4g4474srr7oeb5n8mt&dl=0 Could you please kindly test it f...

@Adam Schaefer Could you please shot a video to show us the following information? 1. Internet connection, confirm if the internet has been connected by going to the Chrome and access some websit...

I have the same problem. Did you solve the problem?  Tengo la misma situación  . pudistes resolver el problema?

I have the same issue. Did you solve the problem?

@Michael Uribe tried that and there is no difference    still not working 

Are there any planned updates to further refine the screen brightness? The unit in my 2018 Tundra is SUPER Bright all of the time. Even with the unit is the darkest settings at night it is WAY too ...

Update: Dasaita is sent me a firmware and MCU update. MCU Version: V4.12b. I was successfully able to use the RST Reboot screen to Apply MCU from SD car or USB. I was unsuccessful to repeate this s...

Is there an option on the QCM6125  to adjust the volume based on car speed?

@Moaz AbdEldayem Try going into Settings >Network&internet > SIMs > Preferred network > Type select LTE only.