@CARLOS LOPEZ  Hello.Thanks for getting back to us.At present, 20240713 is the latest version.If we released the new software, we will update it via OTA further.

@Ryan Williams  Hello.If possible, we hope that you can try to finish the update operation at your convenience.Upon checking, your current version still is the original one.We've been optimiz...

@Andrew Casem  Hello.Sorry for any inconvenience caused.In order to learn your current version information, please go Settings > About Machine, then provide the following picture...

@Dan C  Hello.Based on your information,  we initially judge possibly the firmware issue.Due to the version that you purchased already stop production, we are not sure if there is any ne...

@Mohammadou Mahdyou L Cissé  You are welcome, dear friend.For any problems, please do not hesitate to let us know.We would like to assist you and we aim to ensure a better user experie...

Is there anything in the release notes that indicates this will resolve the issue?  I don't want to go through the trouble of completely reloading the unit if it's not going to fix it.The way ...

@Support Dasaita has this been implemented yet? I also would REALLY like to be able to change the main page buttons to open different apps. I just got a G12 and haven't figured that out yet. Thank ...

I got an Android13 Car Stereo SKU: HA5440H-G13a-CP-HD-4. When connecting to wireless CarPlay, navigation has froze twice and music skips every song. Is there an update to fix? To fix frozen issue -...

Hello dasaita,   thanks a lot i will install them & i will tell you if it is good ^^

@Support Dasaita Buenos días. La versión instalada actualmente es la 20240713, tal como indiqué en mi comentario. No es la 20240513. Un cordial saludo.

@Support Dasaita yes, i updated to vivid many months ago. Now I'm running the software you can see below.   I received another update popup   I just received another update popup a ...

@Support Dasaita while you're waiting to hear back from your technical department, here's another thing to tell them. There is definitely something wrong with the display settings on the unit. The ...

Hi, I bought my unit off ebay back in Dec 2019. As of 8 months ago, my bluetooth stopped working and so my wireless carplay also no longer works. I cannot connect to the regular bluetooth stuff li...

@Support Dasaita  Hello, Thanks for helping me, i appreciate. Like you would, i send you the picture of the original radio, to have the right canbus reference. I send you the both canbus w...

@Ryan Williams  Hello.1.Regarding to your issue, we suggest that you can try to update the latest firmware&MCU firstly to see how it goes.About the tutorial, please check it below.2.If po...

@Ryan Williams  Hello.We will report your suggestion to our technical department.If we implement this feature in the future, we will let you know that.

@Mohammadou Mahdyou L Cissé  Hello.Regret to tell you about now there is no new Zlink.If we release it later, we will let you know.Based on your provided picture, we notice that your M...

@Support Dasaita  Yes, I understand what you are saying,  This setting specifies how low of bass is allowed to go into the speakers.  60Hz will play 60Hz - 20KHz   120Hz wi...

@Jonathan Blackwell  We are sorry to let you know the all the time display format could not be change this period as our engineer is hard to make it compatible, we are still tackling this iss...

@CARLOS LOPEZ  Hello.If your current version 20240513 can work normally, we suggest that it doesn't need to do the update further.