@Michael Underhill Please kindly go to Apps&Notification to clear the cache of Bluetooth and then forget the device on your phone. Reboot the head unit and reconnect it. If no luck, could you g...

@Jason Barrett We are wondering if you could raise the volume of your phone and go to stereo's Factory Settings > enter 126 > raise the volume of the BT.

@Iain Sherrit Have you refreshed the device in the bluetooth connection page? You could reboot the head unit and then try to connect again, we have tested in a few car and there is no problem.

It will not let me upload a video?

I can not get it to let me insert tyhe video

@Support Dasaita The order was from Amazon Order# 114-2136293-6772239.

@zee is @Scout Support  Can you please provide the latest firmware update? https://www.dasaita.com/community/forum/topic/36770/firmwares?page=24#post-235474

I have updated Zlink and the issue persists.

@Vincenzo Bandiera go inside settings, auto, extension information, reverse sound. There you can set full volume, no sound or different levels of reduction.

Yes, of course, if the OBD does not appear in Bluetooth settings, logically you will not be able to connect it.

@Juan Perez Hi, the problem seems to be that the OBD11 device doesnt show up in Settings, Bluetooth hence cant be seen in Torque. I can only see the Bluetooth connection to my mobile phone.  

@Support Dasaita HI, I have already applied the BT update.@Juan Perez   

@Support Dasaita  the BT did improve a little. The static is gone, but  now people say itt sounds like I'm in a tunnel and echoing a little

As you have verified that it is not your phone that is not right, Android Auto works on all without a problem.   You must uninstall Android Auto updates from your phone and update again. Onc...

this piece of junk hasnt had android auto wireless forever. why is it a piece of shit?

@Carmen MG Hi there, we are wondering if you want to replace the head unit to a new released series with Qualcomm chip QCM6125 whose hardware has been improved.

@Iain Sherrit Please update the BT module to v5.0.9. (Go to Factory Settings > enter "hctbtup") https://www.dropbox.com/scl/fi/um3zmkvtx81wejfkwulm2/bt1031p_update.bin?rlkey=16771kbsih5btwe0ts3...

@Thomas Nelson Please let us know your order number so that we could record and forward the engineer for further assistance.

@Jason Barrett As to the factory amplifier, we will arrange a new cable and canbus to you. Please just contact with us through email. Your understanding will be appreciated. Regarding to the Carpl...

@Michael Underhill Please try to update the zlink to the latest v5.4.36. https://www.dropbox.com/scl/fi/mq7o6920wpazsv4fxpf0t/zlink5-hengchangtong-release-v5.4.36-c7d5582fd_jg.apk?rlkey=gb8fvtqtba...