Can You tell me which OEM screen You are talking about? Should I connect the old Unit? and then check if the screen will display temperature?

@Support Dasaita I am capable of removing pins from the connector.  To be clear I should remove Pin #2 from the 24 pin connector.

@Support Dasaita Thank you! I will try this and let you know if I'm still having issues.

@Support Dasaita phone volume is turned up and BT volume is all the way up also

Order number 113-2874819-7943404

Intermittent Zlink Connectivity Issues: Seeking Stability Solutions Here are some troubleshooting steps you can try to resolve the issues with your Zlink: If you're having trouble connecting Ca...

I sent the order number already and I will try that in the morning when i get home and let you know

@Gary Crumly have you tried the above troubleshootings? Please send us your order number in the meanwhile.

If you've connected all the cables but still have no sound from the speakers, please try removing the following plug from CB071. This plug might be causing a compatibility issue between amplifier ...

Please note that the F cable is the ACC wire of cable CB008, which must be connected to the F1 or F2(only for Navara) wire. If it is not connected to either F1 or F2, there will be no power, and th...

Amazon said I need to contact you to return it

@Chan C Please let us know your order number and provide us the followin information. 1.A clear photo of the OEM Radio.2.The specific car Model ...

@Michael Uribe Hi there, usually CarPlay volume is linked to the system volume. Have you tried playing music through CarPlay to check? If the Bluetooth call volume is difficult to hear, you could a...

@Mateusz Czerniakowski Normally if the pessenger side temperature does not display on your OEM screen, it will not display on our screen too.

@Mateusz Czerniakowski We are wondering if you could see both air conditioning display on your OEM screen. 

@Mike Van Eeckhoutte Please kindly let us know your current version, is it version 20240322?

@Michael Underhill We are wondering if you could try update the vivid 10(20231102)version to check if the wireless Android auto could be fixed or not.  Vivid 10 Version: Make Sure your u...

@Ryan Ouellette What's more, we are wondering if your MCU is 4.11, if no, please update it to 4.11. https://www.dropbox.com/scl/fi/c1xr7zpqpham59rjv4k61/hmcu.img?rlkey=efj9n5chzyr7omhll4eqv7b4b&am...

@Ryan Ouellette Our engineers have diagnosed the issue and found that it is zlink's issue, they are studying now and will fix it asap.  You could try to update the BT module and zlink firstly...

@Jesus Sancer Have you tried other USB connectors? As you know, you could try the OEM USB, dual USBs, Single USB, and the SD slot.