@Tim Kubistek  Hello, Could you enter the factory reset page when you hold the RST button for 15 seconds to see if you can enter the factory setup page, if you can, select factory reset and ...

@Alex Twin  Hello， Thanks for your reply. The sound of Carplay comes from your phone. Please turn up the volume on your phone. Kind regards, Dasaita  

@cleo cleonise 

I got the same problem zlink not active zie picture 

@Support Dasaita I need to get previous version of Vivid 11 (PX6 Android 11). I keep having connection issues with the newest firmware build: telenav_vivid_rk3399_11.0_ota(20250401). The automatic ...

I have the same issue going on with my 2013 FJ Cruiser JBL. The sound isn't coming out of the  rear speakers and the sub is very quiet. Tripple checked the CB005-1X harness and didn't see an o...

Hello, i have the same probleme, with the QR code. Can you help me ?

@Support Dasaita I'm having the same issue, my time zone is the same as my phone, have a strong internet connection, I even brought my wifi router into the car. Still giving me the same notices to ...

So frustrated I cannot get this to work. Is their anyone at a store or distributor that can assist. 

@Support Dasaita this did not work. Please help 

Gracias por tu atención. Ya pulsé el  RST y no reinició y tambien probé conectando un USB con el .ZIP y no me lee el USB. He probado con los 2 USB. ¿Qu&eac...

@Support Dasaita  Here you have the picture.   Just for info. I am connecting to CARLAY WIRED. not bluetooth.

@Riley Sturzebecher  Hello, Thanks for your contact. It is integrated cable, so you don't need to connect all plugs. Please just connect the suitable one. Regarding to the steering wheel c...

@Alex Twin  Hello, Thanks for your contact. Please go to Settings > About machine and send us a screenshot about the current Build Number and MCU version.  Thank you for your tim...

@Christian Menetrey  Bonjour, Veuillez connecter le bouton d'alimentation à la borne positive de la batterie, puis connecter le fil ACC de l'appareil à l'interrupteur d'aliment...

@lc4clh  Hello, Thank you for sharing details to us. Our customer service team will follow up on your order. Could you send a picture of your OEM radio including front& back view? ...

@Mito  Hello, Thanks for your contact. According to this activation code, it is not from Dasaita. Please try a factory reset if it works,thank you!

@Jens Schwoll  Hello, Thanks for getting back to us. It is great to hear that it works. If possible,we appreciate it if you could share the resolution here. Thanks for your time.

@Tim Kubistek  Hello, Thanks for your contact. Find a pin, press and hold the RST button for 15 seconds to see if you can enter the factory setup page, if you can, select factory reset an...

@David Hollabaugh  Hello, Thanks for your reply. Here is the IMEI. If the unit recognizes the SIM card, please just add APN to get the network . You could contact the Verizon to get the ...