Hello @Support Dasaita Hello Would you please send me the system/firmare update file too (my model is G13/ vivid13), I also have the same problem with my radio. I'm using CB004 arneses and have hth...

@Support Dasaita Each time I reinstall a new firmware version I do those things and there are not improvements. If you say it is a hardware problem... what can we do???   Best regards

Hello. I was looking a solution for that problem, and yesterday,  checking different dasaita Options I found the solution. Go to: DASAITA  settings - CAR - NAVIGATION   and here ...

@Alex Twin We are afraid it's hardware-related issue, you could go to clear all the bluetooth connected device on your phone and then go to Apps and clear the cache on your phone to see if it will ...

@Shmuel Sami Hadad Hey the one you put a "X" on it is the latest Vivid13 which is also Android 13. We don't have firmware which is newer than your previous one.

@Lionel FARKAS Hello, where you able to fix this issue? I just get a Dasaita head unit 2026 and have the same issue...

@Support Dasaita  My unit still does not work. Order ID is r3OQKylDGjJWnkXPkFnCwy8Gb. I made a video to show that nothing happens if unit is turned on. Where I can send you video?

Hi, when I swicth to the external mic the voice command activate but can't listen the external mic if I switch back to the internal mic everything work fine, but when I make a phone call they can b...

Backup camera is for the correct voltage (12V)

https://streamable.com/ed9jmk Here's a video of car going from Park to Reverse to Drive to Reverse and back to Drive without any issue.  The wiring is correct.

I just installed the Vivid 13 screen into my 2017 Silverado and followed all the instructions for RPO code I06.  I installed the adapter behind the glove box for the OEM backup camera and conn...

Here is the image that I downloaded from you website.   It is still on your website.  It is the exact same image that is on the unit.  If I can get command line access.  I can...

@Support Dasaita Yes, I loaded the HCT firmware image.  I will get you the entire build number.

1 ) any recommebndations on utilizing theUSB plugs on the HA2220 head to install in dash on 2015 tundra  2) If  I add SIM for 4G data to supoprt NAV and other build in apps and still als...

@Lenard Brooks Here is a video of how to change the time zone. https://www.dropbox.com/scl/fi/h3ghb7xuxwh8fob5zux9h/change-the-time-zone.mp4?rlkey=2idc3upxtzutp54pw98336s34&dl=0  

@Ovidiu Stroe Unfortunately, our engineers have confirmed that we are unable to support the installation of this application. The issue is likely that this particular software does not have a ...

Hi @Juan,1.The rear speaker issue: we would like to tell you that there is 2 amp plugs on the cable CB005-1, please kindly switch it to see if the rear speakers have sound or not. 2.Based on you...

from google play store

Purchased G13 from Amason Jan 2/2026. Time is stuck on China time. Factoryreset is still the same. Updated firmware, time is still stuck on china time. Amazon order : 112-4580760-8938622

stopped producing ?   well we are not likely to buy any  dasaita products , this unit is under 3 yrs. old. and  if it cannot be repaired   why would   we be...