@Fabio Damiani Hello. Regarding to your issue, we suggest that you can firstly try to use a Pin/Paperclip to press and hold the RST Button for 15 seconds to enter the recovery interface to ...
@Fabio Damiani Hello. Regarding to your issue, we suggest that you can firstly try to use a Pin/Paperclip to press and hold the RST Button for 15 seconds to enter the recovery interface to ...
@MR Hello. We'd like to know if you have tried to re-program the SWC buttons.Could you please confirm with us? In order to help you better, please provide the following information:1.Order...
@raj s Hello.For your information, different versions(G13/Vivid13) have different launcher.If you want the Vivid launcher, it needs you to reflash to Vivid13 from G13.However, we don't recom...
@Mario Augusto Hello.Good day! In order to help you better, please provide the following information:Order Number & Purchase Date. Regarding to your issue, we suggest that you can try ...
@AO1967 Hello.Sorry for any inconvenience caused.If possible, please provide the following picture:Settings > About Machine > Android Version; Build Number; MCU version.So that we can ...
@Aviv Nevelev Hello.Thanks for your message. In order to help you better, please provide the following picture:Settings > About Machine > Android Version; Build Number; MCU version.
@John Boehme Hello.Please check the update tutorial below then give it a shot.----------------------------------Update File: System Firmware-MAX11-20230608:https://www.dropbox.com/scl/...
@ing.Fausto De Marco Hello. For your information, the new version Google Assistant no longer supports a call from another Assistant-enabled device now.More details, please refer to below li...
@O F Hello.Thanks for your message. 1)Please check the update tutorial below and give it a shot.-----------------------------------------------------------System Firmware-G13-20241223:https...
@Micha Icke Hello.Could you please confirm if you are connecting Zlink(CarPlay/Android Auto)?If YES, please firstly disconnect Zlink then see if WiFi can be enabled.
@Barinder Singh Hello. Regarding to your issue, we suggest that you can try to update the firmware and MCU firstly.-----------------------------------------------------------Update File: &n...
@Juan Guzman Hello. Regarding to your issue, we suggest that you can firstly try to use a Pin/Paperclip to press and hold the RST Button for 15 seconds to enter the recovery interface to do...
@Nick M Hello.Please check the update tutorial below and give it a shot.-----------------------------------------------------------Update File: System Firmware-G12-20241126:https://www...
@raj s Hello.For your information, different versions(G13/Vivid13) have different launcher.If you prefer to the Vivid launcher, it needs you to reflash to Vivid13 from G13.However, we don't ...
@raj s Hello.For your information, it works with the apk provided only.
@J Irving Hello.Regarding to your issue, we suggest that you can try to do as follows:1.Please try to press and hold the RST button by pin to see if you can enter the factory setting interfa...
@Rohith Pokattel Hello. Regarding to brackets issue, we have forwarded it to our engineer for developing the new one.Any updates, we will inform you further. We'd like to know if it is the...
@Fernando José Fernández Álamo Hello.For your information, our unit supports HD resolution.If your original camera resolution is lower than our supported resolution,then...
@Jean-Pierre LOTHAIRE Hello.Please try to revert back to the previous firmware via update to see how it goes.-----------------------------------------------------------Update File: Sys...
@Fred Traylor Hello.We'd like to remind that the update operation involves the potential risks.For this reason, we suggest that you can keep the current version to use if the unit can work n...
