@Julien B According to the video that you sent us, the sound can be heard from the radio apps, we could not understand the what do you meant that there was no sound come from the radio apps. Would ...

I tried to update Android 10 to Android 11. Unfortunately it failed and I couldn't get into the boot menu with the reset. Disconnecting the device from the power supply for at least 30 seconds, swi...

@Support Dasaita, the only issue I had when I contacted you was the radio problem. This issue occurs since the installation of the device. As I was fed up to cope with this problem, I contacted you...

Hello to all...  I would like to ask you if anyone can explain... how to find out which Chip version is inside my unit (PX5 or PX6) and which android version is running... before I install it...

Hi, How can I open two apps at the same time, one which is Waze/Google Maps on main Head Unit and Netflix/Youtube on HDMI Output on rear roof monitor? Can this be done? There are other android car...

@Support Dasaita Amazon order number 112-1553769-3673022

@Philippe Marsteau Hi there, would you please let us know your order number so that we can locate your order detail and forward the issue to our technician for further assistance. Your prompt reply...

@Support Dasaita  any suggestion? I have the radio not booting at least once per day. The RST button also works randomly. I believe I press vertically for 15-20 sec and it is a hit or miss. Ne...

@Mike Van Eeckhoutte Could you please to show us a video about the situation that you mentioned asa we rarely received feedback like it? Meanwhile, we are wondering if there is any error notificati...

@Julien B As your order was settle on 2022-11-28, we are wondering if it worked OK until you contacted with us about the issue.  It seems that the waze map is not that compatible with our nav...

@Mike Van Eeckhoutte We are wondering if you have tried another MFI USB cable or other Phone to check if it can be connected.

well after the upgrade, usb carplay worked for a day, it seems whenever a crash of the software happens like I will be playing an artist on the music player and will hit next it will stop playing a...

@Oswaldo Risson I have the same problem

@Support Dasaita, thank you for the MCU update. I have installed it after having reseted the device to factory settings.When Google Map is set to default app, the Nav button works well. But when Wa...

@Kim Jisoo That's alright and hope you can feedback us if the solution can help to get your problem resolved.

@Mike Van Eeckhoutte Thank you for your understanding and you can test to check if the software can work smoothly after the upgrade.

@Oswaldo Risson We are wondering if you can upgrade the version to the latest Max 10 which wo launch on February. Here is the detail.  Android 10 Update  MAX10 Version：Make Sure your un...

@Support Dasaita  Hi, thank you for the recent update file. It is working well right now, no bugs as of yet. I'll update you again next week.  Thank you for your help  

@Support Dasaita it doesn't bother me that much to open the unit, software is more important to me

@Support Dasaita  No it does not help. Yesterday, it went off again, had to use a pin on the RST button and it took at least 4-5 attempts (tried to hold for 20-30sec, or just on/off the RST se...