@Alex Twin You could try the Vivid10(20250401) and inspect if there is any change: Download: https://www.dropbox.com/scl/fi/ffkmhx1eo7mibgg1pj04v/update.zip?rlkey=91a37rat2z5gwmzw1ildgpgc...

I recently purchased the Android13 stereo model HA5206H-G13-CP-HD-Plus-4+ANT002. I have to admit that so far it has worked quite well and with all the features it promises. Over the past few days,...

@Support Dasaita thanks for reply.   You shared the px30 Android 10 version, but my multimedia system is px3 and Android 7. Will it support the version you shared? Weren't px3 and px30 diffe...

@Support Dasaita it is unfortunate. The unit worked before trying this firmware upgrade. It just didn't have android wireless. Since your recommendation is what bricked my unit, will you consider r...

@Support Dasaita Hello. It is not a problem with iOS version. I was using my old Iphone 11 with iOS 26 with no problems. As I explined in my last post, the problem are related with new iPHONES 17, ...

@murat ozcetin Sorry that we don't have newer MCU version for your radio currently, if you update the following firmware but no luck to get the problem resolved, we suspect it's mostly hardware-rel...

@Jonathan Barnes Sure not, our biggest market is US. When you plug in the SIM card, you must restart the Dasaita unit: settings > car settings > factory settings and put "hctreboot" as pas...

@David Hollabaugh 1. Please go to CarPlay settings and turn off the Background connection. 2.You could show us video to demonstrate the situation so that we could better confirm. 3.When yo...

@Ricardo Contreras We are wondering if it appears to be QR activation code, if so, you could send us a screenshot of it. You could send us your order number to locate more order detail in the meanw...

@Giampaolo Russo To troubleshoot the FM radio issue, please follow these steps: 1.First, please confirm: Is it only FM radio that has no reception, while AM radio works correctly a...

@Phil H We are wondering if you consider installing a universal radio antenna, if so, please send your address, telephone number and order number to support@dasaita.com. They will arrange a new cab...

@Viktor Stark V840-8 Version: Download: https://www.dropbox.com/s/f2gpqa31qp4gx5t/ha_px5_8.0_ota%2820190731%29%E5%8D%87%E7%BA%A7%E5%8C%85.zip?dl=0

@Nino Liga Please go to Settings > About Machine and send us the Build Number and MCU version.

@Keith Guin You could update to MCU(4.17a):https://www.dropbox.com/scl/fi/6g03cdcsfz2ynsk2wnimm/hmcu.img?rlkey=cqxi7l0uaogy9tc8zdpr82329&dl=0 Tips:1.Download above update file via your compu...

@Leimy Fernandez We are wondering if you have order of the head unit in our store, if so, could you please send us the order number so that we could better confirm. Thank you for your cooperation ...

@Robert To resolve the Bluetooth connection issue, please follow these steps carefully: On both your phone and car system: Forget or remove all previously paired Bluetooth devices from th...

@Harry Rojas Sanchez We have not received your mail, could you please confirm if you have sent to support@dasaita.com?

@Ryley Winter Could you send us screenshot or video to demonstrate the situation, additionally, you could go to Settings > About Machine and send us the current Build Number and MCU version as w...

@Alex Twin G13 supports the IOS26, you could feel free to order one.

Dear @Trey Simmons, As the firmware update did not resolve the issue, the problem appears to be with the core board. Therefore, we would recommend upgrading to the new G13 series. We sincerely ap...