First of all, DASAITA REALLY HAVE TO START TO ANSWER AFTER SALE MAILS. As for now there is no such thing as after sale support. U have to write here and pray that there is solution to your problem....

@John Santiago why you need an update?

@Support Dasaita I had already removed the unit from the vehicle and removed the screen to re-seat the connections 2 diffrent times with no change. Visual inspection of the connectors shows no dama...

@Max Auer Actually, we will soon launch New head unit with Qualcomm chipset. Please let us know the following information of your car. (The order number and platform of your last order will be OK, ...

@John Santiago Vivid 10 Version: Make Sure your unit is PX6 Andorid 10 telenav_vivid_rk3399_10.0_ota(20230112) https://www.dropbox.com/s/fopysof68tx9b1m/telenav_vivid_rk3399_10.0_ota%282023...

@finachem Our technicians reckon if the harness connected with the screen is loose and they advise you can try to reconnect the screen harness and the power cables as well. Please let us know if it...

@Albert Rs Thank you for getting back to us. We are trying our best to update the system to make more smooth and faster. If there's other confuse in the future, please do not hesitate to let us kno...

@Chase W We are wondering if you could update the firmware to the latest version via the link below, please kindly send back the version information after completing update so that we can check fo...

@John Santiago , https://www.dropbox.com/s/fopysof68tx9b1m/telenav_vivid_rk3399_10.0_ota%2820230112%29.zip?dl=0

@Support Dasaita,  I was able to downgrade back to 3.3.10, connect my bluetooth OBD2 via the android menu, and then upgrade back to 3.4.4. I did try the touchscreen, and relearning the touch ...

Looking for update for my dasaita vivid 10 px6 

Hi Guys. We nailed it ! 😉 Patching was smooth and nicely done, worth to mention it did not show a message saying it was finished successfully, but you noticed when it ends since the Recovery Menu ...

@Support Dasaita  here's a picture with the build and MCU info. Build number rk3399-userdebug 11 RQ3A.210705.001 eng.hct2.20230106.200846 release-keys Kernel version 4.19.193 #154 Fri Dec...

@Thomas G. Please try to update the firmware to the following version via the link below: Vivid 11 Version（Make Sure your unit is PX6 Andorid 11） https://www.dropbox.com/s/zk0e26wcr3bwxd5/The%20...

So, after some years my Dasaita unit finally died last week... it was more than 5 years old so I can not complain 😁 Now, problems is that I'd like to keep on with Dasaita as my provider, but hones...

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@Maciej Markowicz Please let us know your order number as well as the sku of your headunit, we will investigate the problem accordingly. We will appreciate your prompt reply.

@finachem  As your version is Android 10, in this way, please just try update android 10 version to the latest to see if the error can be repaired.  Scout 10 Version : Make Sur...

@Thomas G. Please go to Settings>About machine and provide the following version information and let us know your order number or sku of the item in the meanwhile: A clear photo of the stere...

Hello Support Dasaita,  1. Were you able to view the videos? 2. As I had completed a factory reset when trying to correct the touchscreen issue I realized that my Tourque application uninsta...