Hi, I just go the new Vivid11 Tundra 2014-2019 head unit and I'm having Bluetooth issues. When I'm listening to music through bluetooth on bluetoooth or through Android Auto (ZPlink app) the music ...

@Support Dasaita Good morning. Today I installed this latest version of the MAX 10 software. I also installed additional applications that I also had installed when I had VIVID. I drove the car t...

@Em D thanks for the information. I've tried it and it doesn't work. If I change to SDIO-AUTO, the bluetooth does not work and the mobile cannot find it. Only bluetooth works with WQ_RF210 but with...

I've recently installed the Vivid11 10.2" head unit and the factory Rockford Fosgate amplifier cuts out at high volume. Seems to go into some sort of protection mode. I've checked the wiring on the...

@Support Dasaita SKU # X003H2XD8P / Order # 113-0109929-7361854

Hello @Support Dasaita . I can connect the iphone via bluetooth and Music and calls works good.   But as soon as you see on the other image.. zlink doesnt connect. a green circule spins...

I dont have another phone. I will reset the unit now that is has a fresh OS firmware and see what happens. Ive reset my phone before and it didnt work

@Iker Gomez I did yesterday some.trials.with waze without internet connection and it works (I was wrong) but I think it will only work if on anytime there was a connection to download maps locally....

Did you discarded a phone related issue? Can you try with other phone?

@Support Dasaita No, I can't get to the recovery menu beacuse the unit is dead. The problem is it doesn't power up. Nothing, no lights, no bootloop, no logo screen freeze. Nothing. I have tried to...

Thanks for the update. Unfortunately, it now spins but get the same link error. I may rest the unit again if you cant help, Also it is not my cable our phone. If i reset the unit it will work again...

@Support Dasaita Ok, I'll install this update and check. Because now I have an earlier version of VIVID installed and less hardware restarts. On this latest version of the VIVID update, very often...

@Guillem Martínez Please let us know if you can get into the recovery page and reset the item. You can refer the video: https://youtu.be/3P7nuevmJmM

@Karol Karol We are wondering if you have tried to get the item back to Max version and test if the restart problem still occur. Your cooperation will be appreciated. Here is the download path of M...

@Adam Rosenthal Sorry for the inconvenience, we are wondering if you can upgrade our latest version below. Here is the download page.  Vivid 11 Version 20230425（Make Sure your unit is PX6 And...

Just a quick update, the issue with the radio app frezzing up still happens, and there are some threads on XDA Developers about it. Some apps seem to get frozen in memory or have their permissions ...

@Guillem Martínez Really sorry that happened. You're saying you can't even get to the recovery menu? I'm talking about the procedure described here: https://youtu.be/3P7nuevmJmM Please prov...

There is nothing to shoot. If you try to use wired or wirelesss carplay it doesnt work. If i reset the whole unit, it works fine, for a while. As soon as I start using non-Carplay features, it stop...

@Tony L I am.saying that there are features that only work with internet connection.  How do you expect traffic data is being obtained? Addtionally waze is an online navigation app and it do...