Hello again. Sure, I bought it on Amazon ES, order number was 408-7146697-5672330. Thak you.

Hi,  my unit was purchased from aliexpress on June 17th 2022.  SKU: Vivid10-CP-HD-CB015 order bumber: 8151360430735602  

@Adam Rosenthal According to your video, it showed the error is "Link fail, try another usb port". Please let us know if you have tried wireless carplay and had the same error.

@Chase W In this case, we reckon there maybe some system errors, we suggest you can do an version upgrade. Please go to Settings>About machine and provide the following version information: ...

@Support Dasaita the static/noise during a phone call has been from day one and is only during phone calls. As for the skipping of the Bluetooth music, after a few reboots it seemed to stop but th...

@Guillem Martínez We would like to tell you that you can only update the version not the MCU if there is not any system error as it maybe uncompatible. In this case, would you mind sending u...

@Alex Twin Please let us know the sku of the stereo or you can send us the order number so that we can better assist you.

@Support Dasaita Thank you for your support. I hope that VIVID will be further developed because it is a very good project. Best regards.

@Karol Karol Thank you for getting back to us. Our engineers are further investigating the compatible issue and will try their best to solve the problem. 

@Albert Rs We are wondering if you can send us the order number and shopping platform of the sku of the item so that we can better locate the issue and offer solution accordingly. Your prompt reply...

@Srdjan Maksimovic In this case, please let us know your order number and have you already proceed any upgrade yet? We suggest you can update the system to get the problem resolved. Considering an...

@finachem Please let us know your order number, via the email that you sent, we can just found an order from Y2022 and the order was refunded.

@Chase W We are wondering how long did the issue happen and if you have check if the wirings. As the static may occur while the harnesses are loose. In the meanwhile, please let us know if other ki...

@Chase W We are wondering how long did the issue happen and if you have check if the wirings. As the static may occur while the harnesses are loose. In the meanwhile, please let us know if other ki...

@Vegard Håskjold Regarding the microphone issue, we are sorry to tell you that we could not support retaining the original microphone. In terms of the amplifier issue, we are wondering if you...

Hi guys. Got my PX6 Device purchased in Nov 2022 working until last friday when it was stuck on Logo Screen and booting again after several times. I could drive all day with the system booting. R...

@Support Dasaita Today again a whole day of driving the car and everything is ok on the MAX10 software. Running all applications as on VIVID and no reset of Dasaita hardware. Best regards.

I have px6 android 11 system in a 2014 toyota corolla. The steering wheel controls worked fine until now. Now they either dont work or work incorrectly. For example I press volume up but the volume...

@Nathan Darby did you get a response?

Hello,  I am in need of assistance with my 13.3' HA2208-Scout head unit. Model: PX6   The touch screen just stopped working for no reason a little after a year. I tried just ...