@Mike Van Eeckhoutte Our technicians are working on this issue and once we have newer firmware, we are wondering if you could do another upgrade.

@Iker Gomez The built number date is 20230512 and our engineers are still working on small bugs and we will have new firmware to solved this issue.

@Support Dasaita which specific rom build has this corrected? Thank you in advance

@Support Dasaita Have you looked at my threads for the last 2 months? This is not new. I wish I could get a refund. Dasaita can't seem to figure this out. I reset the unit and Apple Carplay works f...

Dear @Support Dasaita,I have reseted the touch keys. Despite this, Vivid keeps restarting randomly when pressing Home Button.Regarding Waze, this "smal bug" is very annoying. At first press on Nav ...

@Support Dasaita version rk3399-userdebug 11RQ3A.210705.001 eng.hct2.20230506.091233 was good on the screen alignment but the most recent one dated 20230530 has the screen shifted and yes its hard ...

@Support DasaitaYes, check and the configuration is as is the video, I send you images of how the device is. Notification Android Auto APP I am looking for the order number, since I have had ...

https://photos.app.goo.gl/S8UBEe2jkFAfmKz38

@Albert Gleichauf The link is not available, would you send it again?

https://photos.google.com/photo/AF1QipOftp7MedI4_oquCvhWPtH8atj84zx9HHFlY4FJ  

@Gary Fletcher-Moore We are wondering if you can shoot a video to show us a video so that we can better locate the issue. Meanwhile, please go to settings-about machine and show us your current bui...

@Albert Gleichauf We are wondering if you can put the video onto the google cloud and share the link with us.

@Mike Van Eeckhoutte  We are wondering if you can go to the Youtube app on the stereo and check if it's hard to enter words from the left. Meanwhile, we are wondering if the partial screen has...

@Support Dasaita That solved the problem. Thanks.

@Marta Marta  Please go to Settings-About machine and shoot a photo as follow to show us the MCU and built number so that we can better assist you.

@Mr Trinidad We are wondering if you have finished the settings as follow. https://www.youtube.com/watch?v=S0KG5pChEgM Meanwhile, please let us know your order number so that we can record your sit...

@Support Dasaita Hi! That's right, I've tried both wired and wireless, and neither works. Be careful with another device, as I told you, it works well but it has another version of Android, I have...

@Support Dasaita OK wired works again but now the screen shifted towards the left again like from my previous post

I purchased through your store on Amazon but I unfortunately don't have the order number. Below are images of the radio info. the last is a screen shot were the WIFI won't turn on. I don't know how...

@Support Dasaita I have the same problem.... in the settings > navigation  I have to set default app to Waze.  I also have an issue / error with blutooth not working / App not repsondi...