@Mark Wesson Hi there, if there is no malfunction of your system, we don't suggest any update, your understanding will be appreciated.
@Mark Wesson Hi there, if there is no malfunction of your system, we don't suggest any update, your understanding will be appreciated.
@Support Dasaita the left looks good now but the top still is cropped, is there any way of correcting this?
Hi, I have had a PX6 for around 18 months, is it possible to update? Similar to how a mobile phone has regular updates? Thank you.
@Support Dasaita, see:And here another video with my comments:https://www.dropbox.com/s/ar1x7r0uh6uaaj8/20230629_160604.mp4?dl=0
@Support Dasaita Hi, I tried following your instructions as my steering wheel buttons have stopped working. Now the 5 buttons/icons on the left, +, - etc are not working, on my px6 unit and steerin...
@Support Dasaita this is the link provided by your team on this thread for MCU
@John Covert Sorry for bothering you. We are wondering if your problem has been resolved or not.
@Support Dasaita Sorry, we are wondering if you have finished the upgrade. If NO, would you mind upgrading the following one. https://www.dropbox.com/scl/fi/zkdisk7sie59bmtksm4ax/rk3399_11.0_vivi_...
@Philippe Marsteau We would like to tell you that we haven't put the MTCH_HA_V4.01_1 on our firmware page so if that caused any malfunction, it will out of warranty. Here is the latest vivid versio...
@Julien B Please show us the photo attached below and make sure it is the same with ours, we would like to check with you. Meanwhile, as the video is too short that we couldn't locate the issue, wo...
@Mike Van Eeckhoutte Here is a newer Vivid 11 version(20230627) to resolve both partial screen and carplay issue, please kindly try and please shoot a photo to show us the built number and MCU afte...
@Adam Rosenthal Here is the latest version. Hope you can note that the first link with carplay will take about 2 mins. Once you power off the stereo and restart it, the time will be shorten. https...
@Support Dasaita ,Firstly, I confirm that I did proceed to the key study and set each button with its original function.Secondly, let me clarify what often happens when pressing Home button: it's n...
@Support Dasaita sorry went ahead with MCU Version: MTCH_HA_V4.01_1 and it successfully patched. Also upgraded to most recent MAX11. However, i prefer the VIVID interface. I have installed the VIVI...
@Support Dasaita yes, definately
Absolutely. Please make sure it has VIVID. The last update did not so I had to revert
@Mr Trinidad We are wondering if you can refer to the video to do a few tests. https://www.youtube.com/watch?v=j0Jlkxqm3aw&pp=ygUlc2Ftc3VuZyBzMjMgYW5kcm9pZCBhdXRvIG5vdCB3b3JraW5nIA%3D%3D Accor...
@Albert Gleichauf We are wondering if you have tools and abilities to dismentle the case and replug the core board and similar issue has been resolved by plug and replug the core board. Here is an ...
@Adam Rosenthal We are wondering if you are willing to upgrade our latest firmware and try to get the problem resolved. Your prompt reply will be appreciated.
@Julien B As to the issue of restarting randomly when pressing Home Button, we are wondering if you have done any touch key study on the factory settings page. It must be the home button has been s...