@Richard B we sent you email to better follow up, could you kindly refer to it?
@Richard B we sent you email to better follow up, could you kindly refer to it?
@Beep Beep Thank you for sharing the details about the interface DPI issue you're experiencing. We sincerely apologize for the inconvenience this has caused, especially the difficulty in reading ...
@Beep Beep Thank you for sharing the details about the interface DPI issue you're experiencing. We sincerely apologize for the inconvenience this has caused, especially the difficulty in re...
@calogero campo Please go to Settings > System > Reset Options > Erase all date(factory reset).
Hi @Juan Martinez , Please kindly change it back to the Version 1. (Settings > Car > Factory settings (password: 126) > Others > Customer Version > Choose Version 1 > Apply > ...
Hello @CareP , Based on the screenshot, we found that your firmware is G13 not Vivid13. For the issue of bluetooth, could you kindly go to Apps&Notification to clear the cache of bluetooth an...
Hello @Mike Justis, Please let us know if you have set auto mode. If not, here is the instruction. Go to Car > Factory Settings > Enter 126 > Other > Panel LED control > By head l...
Hello @Jens Schwoll, Please go Settings > Car > Factory setting (Password: 126) > App > switch the BT to the following one and see if the bluetooth could work or not:1.FSC-BW1242.WQ RF...
Hey guys, I'm having trouble with my bluetooth dropping out (daily) on calls when I'm driving or navigating. Works fine for about 5 minutes and then just drops off. I have also noticed as others ha...
Good afternoon, It seems that I'm having the same issue where the current DPI is set to 160, which, with a resolution of 1920x720, makes the interface too small. It would look better at DPI 240 or ...
Did as per instructions... after reboot made a call, the system dialed the number, they could hear me but i could not hear anyone... This seems to be intermitten issue... prior to doing the steps ...
Hi I have a 2011 Toyota Tundra with a Android 12. The screen is so bright at night I have had to tape a mouse pad over it so I can drive. Is there a way to get into a Dark mode or turn ...
Finalmente sono riusito ad aggiornare ma adesso non funzionano più: le chiamate tramite bluetooth assistente di google android/car play cosa occorre fare per ripristinare il tutto
The order number was SP-DA7270 Here a screenshot of the original firmware: (MCU version was 4.14A) Tried all the reset options but nothing helped, now running the latest Vivid V1 version wi...
Hi Support, I've downloaded the latest Firmware ( HA3_rk3399_10.0_ota(20230803) ) an made the Update via USB-Stick. After the Update Bluetooth isn't activated anymore and I can't avtivate i...
The current size is half of the size on Android Auto in the Honda so pixelation would not be an issue. How can I adjust that because the text is not readable while driving which defeats the purpose...
Hello @calogero campo , In this case, there is no need to update the MCU version. Here is the difference between MCU and Firmware. https://www.dasaita.com/community/forum/difference-betwee...
Hello @Beep Beep , Thank you for contacting. Our engineers have informed us that the current size is not a standard dimension and has been manually adjusted by the engineering team. If we e...
Hello @Phaco , Please send us your order number so that we could document your issue. Could you please go to Settings > About Machine and send us the current Build Number and MCU version, we m...
