@Michael Mestre  Hello， Thank you for your reply. Could you check if the USB music can be recognize?

@David Gubbiotti  Hello,please download the logo and refer to the guidance video to set the boot logo

@Support Dasaita hello. Disconnected the external microphone from the audio port, however the audio sounds the same; as if the external mic is also connected.  The audio sounds very distant a...

I think there may be some confusion here. The camera works fine. My issue is when I put into reverse the unit is not detecting the vehicle is in reverse. Nither screen will show the back up camera....

Its actually says "not find update file." ive tried 2 usbs and the system registers both but doesnt register the update file to update. This is very frustrating. ive followed all the steps. No pop ...

My system doesnt recognize the update. I connected the usb drive to the port and it registers the USB drive but nothing happens when insterted. I tried going to system to manually update and it say...

@Matt Stensland I have one single and one dual USB. I connected to all three, it works in all three. I have a qashqai and it is important for me to use the cvtz50 program to see the parameters of t...

@Support Dasaita that's correct. After downloading it and opening it, it looks like it will launch and then dumps me back out  to the screen where the app sits. 

Vous auriez une capture d'écran de cette option car je ne la trouve pas sur mon G13 ? Merci

@Support Dasaita hotspot was off and CarPlay was not connected. WiFi was successful in connecting but it shows it had no internet. 

@Bruno De la Garza  Hello， Please go Settings>Car> Factory Settings:126> Radio>RDS>Off>Save.

@Robert Devillier  Hello, The head unit could not be connected to hotspot when you’re using wireless CarPlay or andriod auto , cuz the WiFi access has been occupied by the CarPlay or a...

@Michael Mestre  G12(20241126)： https://www.dropbox.com/scl/fi/7v62tizo1rxwhqxgsjw7b/update.zip?rlkey=x8lml0ia4ya1xdxtvje9fboqa&dl=0   1.Download the document through th...

@Michael Mestre  Hello Please go to Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Built Number. 2.A clear photo of the stereo's M...

@ZAKI KADOURA  Hello, Thank you for your reply. You could try to update to back your original vivid 13, it is the latest version. We've stopping update the vivid 13 DSP version.

@Fabien Cerkownik  Hello, Please go Control Settings app > Reversing camera tracks> Off

I need an update too please! Wireless (apple) carplay is aweful. Its stutters alot! i cant listen to an entire song without it stuttering. 

@Robby Bricker You cant. Its really stupid that apple car play doesnt work

in other words... wired (apple) careplay isnt a function in these radios... STUPID.