For now, I would be satisfied with hearing my rear speakers with my front speakers.  How do I fix this besides a factory reset? 

@Joseph Rohan Hi there, the head unit supports subwoofer output. For your car model, we suspect the the subwoofer output is not big enough that you could hardly hear it, it's why we suggest you to ...

@tone T Hi there, 0 is the "unity" gain, you said that no sub output when it's set to "0", could you let us know your current firmware Build Number? You could kindly let us know if the situation oc...

@Support Dasaita I would consider that but I was told the G13 would play my JBL subwoofer. Why can't I play it without the booster? Also, support@dasaita.com is going to be sending me an update fil...

@Joseph Rohan We would like to tell you that we have a subwoofer booster, we are wondering if you consider purchase one. You could send us message to the product support team to better confirm: 💌:...

@Support Dasaita Yes, I did try cranking up the volume on the subwoofer alone...it was already maxed out when I got to the menu.  I muted every other speaker (front, read, and center) and coul...

@Tyson Erdman In this case, we want to check if all the audio output is the same, like BT music, USB music, Spotify or ect. Have you already tried to factory reset the system to see if the situati...

@Mike Carbary Hi there, you could feel free to let us know if the update will solve your problem or not. As to the reverse video, we found that the reverse time is about 3 seconds not 5 seconds as...

The firmware update went very smooth, I will test the music quality and mic and report back shortly I took a video of the backup camera engaging running this latest firmware but I can't post exter...

Just installed new Vivid13 in my 2015 Tundra 1794 edition (w/ JBL). Audio sounded great at first (massive improvement over OEM head unit), but then after two days it went quiet. This happened while...

@Support Dasaita okay, what is "unity" gain on the sub fader then? Meaning the position where the sub out signal's level is neither boosted nor reduced. No way is it with the fader all the way down...

@tone T We would like to tell you that it's around 1V.

@S McCormick The adapter you purchased is our USB port, based on the photo you provided, it seems that we could not find compatible adapter, we are wondering if you could just use the USB port you ...

Hi @Chris Riley , we have sent you email about more detail, could you kindly refer to it.

Been a month with no response from here or emails, not sure why you guys are avoiding answering my question. What number is "unity" gain located? As in the position where the sub out audio signal's...

No it is not, this is the adpater I have from that goes into the back of the Max11 to USB. I need USB to to the back of the USB/AUX which is this

  Hello @Support Dasaita  , the Factory Reset did not fix the issue. Order Number: 114-3809261-4071460 2016 Toyota Tundra Crew Max Platinum

@Juan Martinez Please go to Settings > Car > Factory settings (password: 126) > Others > Customer Version > Choose Version 2 > Apply > Exit (Restart).

Here is my order history Order summary Order placed November 20, 2025 Order #111-6295518-7310627  

@Jorge Vieira We are wondering if you could let us know your order number and send email to the address below: support@dasaita.com