Ok @dasaitasupport , so I've had the g12 radio I ordered from Amazon for about 2 months now. Past their return policy. This is the second time the radio has went completely black. The led buttons o...

@Support Dasaita it is not equipped with JBL

I reconnected all of the connections and it still doesn't work.  Attached is the latest photo.

My exprience with other brands (Kenwood,Pioneer,etc), when i need support from then ...well... it took about 1 month to reply and never ask after for any news.I still have some issue but they decid...

Die BT-Sensoren sind nicht über die BT-Liste zu sehen. Die Ankoppelung erfolgt über die APP. Beim Mobiltelefon sind BT-Sensoren ebenfalls nicht in der BT-Liste zu sehen. In der APP werde...

Thank you. I hope to hear that it gets implemented.

@Mario Augusto Have you checked if the problem has been fixed with this latest firmware version?

All conection are good. I have removed the radio multiple times to make sure all conections are good. here are a few picturees of the info you requested. will need to figure this out before i can...

@Support Dasaita You are the best support i have in my life.Even the big brands don´t have this kind of support.Keep the 5 stars support to all of us.Big thanks

@Fabien Cerkownik  Hello.Thank you for your valuable feedback and suggestions! Your experience and insights are incredibly helpful for us to improve our products :)

I wrote my experience. Another thing if I may, to suggest an optimization of the product.According to my experience on the installation of the G13 and my knowledge in IT (20 years of experience). ...

@Fabien Cerkownik  Hello.If the Control Settings App can work, please ignore the CanBus update.It's always our pleasure to serve you :)We'd like to invite you to share your product experience...

Hey everyone,   I wanted to share a quick guide on how to install the HA2225 air vent mount correctly. This method can effectively prevent screen damage and light leakage issues that sometim...

Even if everything works, should I do the canbus update or is it not necessary?   Thank you very much for you help :)

@Adolf Klenk  Hello.For further confirmation, please tell us if the BT-TPMS sensors name can be displayed on the headunit Bluetooth list. Besides, we'd like to remind that it doesn't support...

@Newbie  Hello.Please try to do as follows: Step1. Reset the Bluetooth: Setting > System > Reset Options > Reset WiFi, Mobile&Bluetooth.  Step2. Change Bluetooth opti...

@Adam McKinney  Hello.Thanks for your message. Please firstly check if you have connected the speaker cables properly to ensure no loose connection. In order to confirm your current versi...

Ob die BT-Sensoren erkannt werden, kann ich nicht sagen, da sie bei Supersense manuell eingetragen werden. Letztlich ist es wie sie vermuten. Der Naviceiver bekommt von den BT-Sensoren kein Signal,...

@Fernando José Fernández Álamo  Hello.Thanks for getting back to us.Please check the firmware update tutorial below then give it a shot.----------------------------------...

@JoMaRS  Hello.Regarding to this issue, we just released a new firmware.If possible, please try to do the update to test how it goes.---------------------------------------------Update File: ...