@Mittens Please let us know if both bluetooth and Android auto have no sound, but you could play Bluetooth music? Have you tried another phone and CarPlay to see if same issue occur?

Hi @Antonino D'avolio, you could just open the Google map and see if it will be displayed on the screen. Meanwhile, you could go to Settings > About Machine and send us the current Build Number.

Hi. I'm having the same issue with the backup camera not showing the image. I've checked all the settings to make sure everything was enabled correctly and checked to the C1 & C2 cables (mine d...

I bought a 2012 tundra with a dasaita installed, wanted to hook up xm car adapter, radio and aftermarket amp all seem to work fine , bluetooth works from phone,  ive tried another audio radio ...

Pretty simple..start the car and it connects to the phone via Bluetooth and wifi for android auto to work per your instructions. I have tried all your suggestions..at this point I don't think the u...

@Support Dasaita tenendo premuto scout non si disinstalla.. dice impossibile disinstallare questa app.. ci sta un'altro modo per tornare alla schermata vivid con il navigatore sulla sinistra del di...

@Support Dasaita ciao , dopo l'ultimo aggiornamento non ho più il navigatore a sinistra dello schermo... Esiste un impostazione per rimettere sulla schermata iniziale il navigatore a sinistr...

@Jason Man ciao, vorrei risolvere anche io questo problema che ho avuto dopo l'aggiornamento.. preferivo il navigatore a sinistra.. come posso risolvere? 

@Richard Bristol Normally, it does not need to connect. Please let us know if you mean wiring a reverse camera?

@Mittens We are wondering if you could shot a video of how you connect the phone with the head unit and the initiat a phone call, so that we could better confirm the whole process and then check if...

the brake wire that goes to the head unit. I need to know what signal it accepts does it  accept a ground or +12 V?

@tland We are wondering if the firmware version in the photos is the one before your update. If not, we assume that you have not completed the firmware update.

@Ricardo Sanchez We are wondering if you have connected the Canbus box. Note to connect the Canbus box, select Option No.8, and make sure that reverse detection cable has been connected. Last but n...

@Beep Beep You could follow the instruction to see if the touch buttons could be assigned or not.

@Shmuel Sami Hadad We would like to tell you that Android auto and CarPlay will occupy the wifi access while connecting, so you could just use the Android auto or CarPlay online, if you want to use...

@Support Dasaita I am also having this issue, I tried the settings above as well as switching from C1 to C2 amI missing something? 2022 Toyota Corolla 

@Support Dasaita Thank you very much! A new problem has appeared. The four buttons on the left side and right side of the head unit have stopped working. I tried to reset the unit but that did not...

thank you  i have another question  when i connect android auto with bluetooth, the wifi go to disable!!why? is there any way that BT+WIFI working together? thanks

@Support Dasaita . Hi I disconnected the android auto and it let me turn the audio on in blue tooth but still does not allow sound on phone calls.  Any other suggestions? 

@Support Dasaita I'm currently on android 11 max. I tried your latest vivid and that didn't work either. I think yall have an issue with the new N1 chips on the iPhone 17s.