Thanks for the help. Following the guide solved the problem; the SCOUT launcher wouldn't update, but now everything is up to date.I read the guide in another request and solved the firmware update ...

Thanks for your help, following the guide solved the problem; the SCOUT launcher wouldn't update, now everything is up to date.

@Mochi Kiwi Could you please shot a video to demonstrate the whole process, so that we could forwarded to senior engineer for assistance?

@Terry Foster In this case, we are wondering if you could go to EQ settings > Delay and move the sound spot to the center.

@Francois Trevisan Hi there,Please send us your order number so that we could document your issue.Additionally, could you please shot a video to demonstrate the situation that you mentioned so that...

@Ana belén Sánchez pacheco It seems that your head unit is not from our brand Dasaita, please contact with the according seller please.

@Joey Garza We are wondering if you could go to EQ settings to move the sound spot to the center and see if the issue will be fixed or not.

@Chris Faszold It could only be updated through the USB drive. Thank you for your understanding.

@Angelo AMICI Here is detailed instruction of firmware update: Vivid11(20250401):https://www.dropbox.com/scl/fi/gvynerjbwf5qlcap3bphs/update.zip?rlkey=v1p7o6vppnyfpm9cgwguqwak2&dl=0 Tutorial:...

@Angelo AMICI We are wondering if you are suffering any software-related issue or not. If not, please do not upgrade it.

@Jeff Ferrell We are wondering if you could go to Settings > Car > Factory Settings(126) > Other > enable the Front cam application and then check if you could view the back view from t...

@Chris Riley Please go to: Settings > System > Reset Options > Erase all date(factory reset) If no luck, you could send us your order number and your car year and model so that we coul...

@Giovanny Quintero In this case, we are afraid that the wifi access has been occupied, could you please go to Android auto or CarPlay Settings to disable the Background connection?  

@Nathan Mazza We would like to tell you that OEM amplifier's is controlled by front speaker channels by default, if you mute the front speaker in the EQ-Volume settings it will mute all speakers.&n...

@Sam B Did this audio problem occur from the very beginning？If possible, could you also check the two speaker connectors on the unit to see if any of the pins appear bent or defective?

@Joseph Rohan Could you upload a photo to demonstrate the situation that you mentioned?

@Joseph Rohan In this case, we suggest you could go to Android auto settings > disable the Background connection.  

@Naveen Thomas In this case, we suggest you could update the firmware to the latest version and see if the issue will be fixed or not. Vivid11(20250401):https://www.dropbox.com/scl/fi/gvynerjbwf5q...

@Jorge Vieira Could you please send us your order number and go to Settings > About Machine and send us your current Build Number and MCU version so that we could better confirm? Meanwhile, you...

Does it have to be a usb drive? I can just plug my computer directly into the car if that is an option. And what data are you refering too? All the apps, everything??