how do I tell which version it has? The screen freezes up or lags.

Thank you. That worked. It was the blue wire that connects to the antenna connector in the Corolla.

Yes, I already reset it. 

@Amtiskaw We are wondering if you are asking the AMP pinout, if so, you could refer to the diagram below.

@S McCormick Have you connected the USB adapter included? Here is the wiring instruction.

@Joseph Rohan please press and hold the RST panel button by pin for 15 seconds to enter the factory setting interface to do the factory reset.

@Joseph RohanPlease press and hold the RST panel button by pin for 15 seconds to enter the factory setting interface to do the factory reset.

@Jorge Vieira We are wondering if you have already proceed the factory reset as we suggested in the previous message.

@Joey Garza In this case, you could kindly update the firmware to the latest version and see if the situation will be improved or not. G13(20251031)-V2: https://www.dropbox.com/scl/fi/eo78wxbu8oh...

@Juan Martinez Please let us know your order number so that we could locate your order detail and give you more accurate instruction.

@peta We are wondering if your version is Vivid11 or Max11, we always do not suggest firmware update if the head unit could work in good condition. Could you please kindly demonstrate your issue be...

@Support Dasaita can i get an update for daisata px6 android 11

My g13 has started to loose the audio from co.jng thru the car speakers... i can answer the call but cant here the person unless I pick up the phone and hear them on the phone.  It does not ap...

Hi I just installed a G13 in my 2019 Toyota Corolla. I need a 12 Volt subwoofer remote turn on signal to send to my sub.  Any ideas where I can connect the sub's 12 Volt remote turn-on lead?

@Mochi Kiwi Thank you for the suggestion.

2019 Toyota 4 Runner TRD - Which adapter do I need to connect to the stock USB/AUX plug?

It did not fix the issue. The speakers in the front and rear doors have sound, it is just low volume and muffled. The dash speakers are very loud. It is non-JBL but there is a factory amp under the...

Thanks for the reply, but unfortunetly it did not work.  I think I may need to do a factory reset if I can't disable this feature.  There is a menu for it somewhere because I was in it wh...

@Support Dasaita Here are some pictures of the screen lock on startup and restart.  It requires me to enter a pin code/pass code but I do not want this feature enabled.