The audio with the new firmware does seem better. I'd definitely recommend everyone disable the DSP as the presets make the audio very flat. After this it does not need nearly as much EQ as the pre...

@Juan Martinez Hi, we have sent you email about firmware update, could you please refer to it?

@Phaco We have sent you email about how to update, please kindly refer to it.

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Thanks for the response. So, I cleared the bluetooth cache and storage and will see if that makes a difference or if the calls still disconnect from bluetooth when driving or navigating. As well, ...

@Support Dasaita I'm having the same issue on my iphone 17 max. Please fix this issue. It's incredibly frustrating and a very poor user experience. I'm literally in the process of evaluting a ...

@Support Dasaita Hi, I'm having the same issue. I started having these issues after getting the iPhone 17 when everything was fine before with iPhone 16. It randomly disconnects so I can't use it. ...

@Richard B  we sent you email to better follow up, could you kindly refer to it?

@Beep Beep Thank you for sharing the details about the interface DPI issue you're experiencing. We sincerely apologize for the inconvenience this has caused, especially the difficulty in reading ...

@Beep Beep  Thank you for sharing the details about the interface DPI issue you're experiencing. We sincerely apologize for the inconvenience this has caused, especially the difficulty in re...

@calogero campo Please go to Settings > System > Reset Options > Erase all date(factory reset).

Hi @Juan Martinez , Please kindly change it back to the Version 1. (Settings > Car > Factory settings (password: 126) > Others > Customer Version > Choose Version 1 > Apply > ...

Hello @CareP , Based on the screenshot, we found that your firmware is G13 not Vivid13. For the issue of bluetooth, could you kindly go to Apps&Notification to clear the cache of bluetooth an...

Hello @Mike Justis, Please let us know if you have set auto mode. If not, here is the instruction. Go to Car > Factory Settings > Enter 126 > Other > Panel LED control > By head l...

Hello @Jens Schwoll, Please go Settings > Car > Factory setting (Password: 126) > App > switch the BT to the following one and see if the bluetooth could work or not:1.FSC-BW1242.WQ RF...

Hey guys, I'm having trouble with my bluetooth dropping out (daily) on calls when I'm driving or navigating. Works fine for about 5 minutes and then just drops off. I have also noticed as others ha...

Good afternoon, It seems that I'm having the same issue where the current DPI is set to 160, which, with a resolution of 1920x720, makes the interface too small. It would look better at DPI 240 or ...

Did as per instructions... after reboot made a call, the system dialed the number, they could hear me but i could not hear anyone... This seems to be intermitten issue... prior to doing the steps ...

Hi I have a 2011 Toyota Tundra with a Android 12.  The screen is so bright at night I have had to tape a mouse pad over it so I can drive.  Is there a way to get into a Dark mode or turn ...