@Support Dasaita  the external mic included with the G12 doesn't work?  I thought the latest firmware fixed the issue with the mic.

@ST Could you consider update the firmware to the latest Max11 version? Please kindly let us know your order number if possible.

@H H We have tested in our head units and in 2 cars, could not replicate your issue, it will be much helpful if you could ask someone to record the call quality so that we could forwarded to the ma...

Hello @Support Dasaita, can you provide me with the most current firmware version? I have updated Scout to 3.8.40, with MCU: MTCH_HA_V3.80_1from 7/22/2021. Thank you, 

@Support Dasaita I have the G12 with the latest Bluetooth, system and firmware. When the mic is set to external, no one can hear me when I use Carplay. It works without using it.  

@Support Dasaita sorry, I can't, I am not able to test, drive and record at the same time. So I think we have confirmed that the mic was working fine and it was caused by your firmware change, but...

@H H Our engineer said that they have blocked the EXTERNAL settings, and will defaultly set Internal in the coming firmware. Regarding to the call quality of Carplay, we are wondering if you could ...

@Adam Rosenthal We are wondering if you could update the firmware to the latest and verify if the issue persist or not. G12（20240606）：https://www.dropbox.com/scl/fi/x3r7ft7j8nqbtsaipd9js/update.zi...

@Adolf Klenk Sorry that we don't have the OTA for it, so you still need to download the firmware through a computer and then proceed the update.

@Joshua Buck Would you kindly try our another latest firmware? G12（20240606）：https://www.dropbox.com/scl/fi/x3r7ft7j8nqbtsaipd9js/update.zip?rlkey=znnmon2vqag8j2v7nxzsv0ewd&dl=0 Please format...

@Support Dasaita Yes, I was able to update my firmware. thank you

Hey everyone, I upgraded my px6 Max10 to Vivid10....the firmware was apparently Vivid 10. The install went smooth. I use the radio for android auto. It worked the first time, but after switching to...

@Joshua Buck the link you provided in this thread is different than the one you give in the firmware thread. Which one should I use?

I'm seeing the same thing on my fairly new G12 on my 2013 Accord EX-L. My G12 came with the most up-to-date firmware. Are the fixes in this APK not included out of the factory at this point? And if...

After waiting almost 48 hours with no response, I updated the firmware from the page below for Android 11 and Vivid:https://www.dasaita.com/community/forum/topic/125448/firmware Firmware loaded re...

@Adolf Klenk Please update the latest vivid firmware. Vivid 11 Version Make Sure your unit is PX6 Andorid 11(The left widget's map could be customized, suggest Google Map and Scout Map.) tel...

@Randy T Hi there, please kindly update the following firmware to verify the issue. https://www.dropbox.com/scl/fi/n9ujr18ru6sagaiyc7oy0/update.zip?rlkey=qg0ai65x4hunbr9dm9ttno3wj&dl=0

@Support Dasaita unfortunately I don't know of a way to have kept the previous firmware. Do you happen to have that firmware? The screenshot I provided shows what it was.

@Support Dasaita yes that is true... before that update I had telenav_scout_SC138-12.0_ota(20240410) and all was fine. After updating the MCU and the firmware that issue started. I then revert...

@Demesie Yimam Wolelo @Chris Justice @Jacques Brown Have you completed the update of firmware G12(20240513)?  https://www.dasaita.com/community/forum/topic/125448/firmware