@Antonio Tey Sorry that our head unit cuold not support OBD now, our engineering are improving the firmware to get it adapted. Your understanding will be appreciated. Once we have new firmware that...

@ALI ALKAN We are wondering if your system is MAX10. If so, please kindly update the firmware. HA3_rk3399_10.0_ota(20230803)  https://www.dropbox.com/scl/fi/sy068zz4tgokutkfhuwkt/update.zip?...

@Gary Crumly Here is an instruction to force update the firmware. Vivid11(20240319): https://www.dropbox.com/scl/fi/rnt06c539txk4tvxlrzfk/update.zip?rlkey=3i4gb3iksl4bql0f8aj7mbz81&dl=...

Important Notice： If your system is functioning properly, we recommend not to perform any upgrades!!! Upgrading poses risks, such as POTENTIAL CRASH, BLACK SCREEN, OR SYSTEM ERROR. However...

Bonjour, Mon application WAZE plantait, dès que j'avais une mise à jour de GOOGLE CHROME ou ANDROID SYSTEME WEBVIEW. Depuis que j'ai mis à jour le firmware avec la version que...

@R. L. Hi, please try to update the firmware and the APK to check if the microphone has been improved or not. G12(20240322): https://www.dropbox.com/scl/fi/3bxgdp04o2ielmhjsgi38/update....

@James Varney @H H @Paul Wood Dear All, we are wondering if you could update the latest G12 firmware: G12(20240322): https://www.dropbox.com/scl/fi/3bxgdp04o2ielmhjsgi38/update.zip?rlkey=w957bm8g...

@Support Dasaita  Yup, I got number 2 as the working one. Very minor bug in the newest firmware, the music widget does not play next song when press forward on the steering wheel control, it...

@Giovanni PALUMBO Please update the Vivid 10 via the link below, hope you could understand that we could not update Android 10 to Android 11. telenav_vivid_rk3399_10.0_ota(20231102) https://www.d...

@Mcgyver83 Please try update the firmware. telenav_vivid_rk3399_11.0_ota(20240302) https://www.dropbox.com/scl/fi/c8rkr7qqur4msu60fd4hx/update.zip?rlkey=7lakfyq7j46zqm8gslv4qx8i0&dl=0

@R. L. Yes, we would like to release the firmware asap.

@Mahmoud Sultan Please let us know if your system is vivid11. If so, please kindly update the following firmware. telenav_vivid_rk3399_11.0_ota(20240302) https://www.dropbox.com/scl/fi/c8rkr7qqur...

Bonjour, je possède une tablette PX6 VIVID 11 achetée sur votre site en 2023. J'ai procédé à la mise à jour de la dernière version du firmware de V...

@Rocky Plantchair Vivid 10 will release soon and once we receive it, we will update to the firmware asap.

@Adam Rosenthal Please kindly update the firmware and the MCU to the latest and then try again. MCU(4.11): https://www.dropbox.com/scl/fi/c1xr7zpqpham59rjv4k61/hmcu.img?rlkey=efj9n5chzyr7omhll4eqv...

@Gennaro Costanzo We will ask the engineer for help, the photo that we attached is the same firmware which is launched on 20240319. We are just afraid it there is any policy issue that our engineer...

@Daniel Alvarado Thank you for your solution. Actually, we are trying to improve the situation by updating the firmware. In the same time, we will let the engineer to shot a video of your procedure...

@Naveen Thomas We do not recommend you update the scout firmware if the head unit is working in good condition now.

@Javier Moreno We are wondering if you could shot a video to replicate the issue that you mentioned, we would like to send it to the software engineer to improve the firmware. Please shot a vide...

@Support Dasaita Grazie della risposta, purtroppo il firmware che mi avete consigliato non contiene la funzione Utente, ho perso solo tempo ad installarlo e purtroppo devo tornare di nuovo all'ulti...