Search

@David Luu You could kindly update the firmware to the latest version and see if the issue will improve or not. G13(20251030): https://www.dropbox.com/scl/fi/z47cujybwxdgj15bokfbz/update.zip?rlke...

I installed a G13 in my 2015 Toyota Tacoma the other week with the CB004-1 harness. The built in microphone is very quiet. My wife said I sounded very far away. Is this normal? In the factory sett...

I'm at a loss, have the Vivid13 and at first all worked perfect. After awhile mp3 won't start anymore and if I play a video like mp4 it starts but no sound. Tried a new firmware update but still ...

@Joey Garza In this case, you could kindly update the firmware to the latest version and see if the situation will be improved or not. G13(20251031)-V2: https://www.dropbox.com/scl/fi/eo78wxbu8oh...

@peta We are wondering if your version is Vivid11 or Max11, we always do not suggest firmware update if the head unit could work in good condition. Could you please kindly demonstrate your issue be...

Thanks for the help. Following the guide solved the problem; the SCOUT launcher wouldn't update, but now everything is up to date.I read the guide in another request and solved the firmware update ...

@Angelo AMICI Here is detailed instruction of firmware update: Vivid11(20250401):https://www.dropbox.com/scl/fi/gvynerjbwf5qlcap3bphs/update.zip?rlkey=v1p7o6vppnyfpm9cgwguqwak2&dl=0 Tutorial:...

@Naveen Thomas In this case, we suggest you could update the firmware to the latest version and see if the issue will be fixed or not. Vivid11(20250401):https://www.dropbox.com/scl/fi/gvynerjbwf5q...

Hello, I wanted to update the MCU and firmware on my DASAITA Android radio.Can you tell me which firmware and MCU I should download for my radio?I'm attaching photos of my system. Is this the late...

I have updated to latest firmware and mcu. screen still frozen on this page while driving. Looks like software issue?  Why does the screen show that and does not respond to any butto...

Hello, Neither my internal microphone nor my External microphone are working on my G-13 I've updated firmware and MCU. I've verified that neither microphone works with Sound Recorder, Google Map...

Thank you so much for your time and prompt assistance; thanks to your guidance, I was able to restore the buttons to working properly. Now, however, I'm still having trouble updating the firmware a...

Hello everyone, I'm posting my request here because yesterday I made a serious mistake when accessing the factory settings with code 126. I essentially changed the touchscreen buttons located on th...

@Courtney Williams We are wondering if your IOS system is IOS 26+ or not, if so, we are sorry that MAX10 should not be compatible, you may need to update to Vivid10 or the public Android 10 version...

@Andres Baquero We are wondering if you mean that you want to update the firmware and MCU to see if the AC info will display on the head unit or not. Or there is software related issue which drived...

@Andres Baquero Hi there, Could you please kindly demonstrate your issue before we guiding you MCU or firmware update?

@Israel Garcia Vivid13(20250910)-V1 is compatible with your head unit: https://www.dropbox.com/scl/fi/efd89nrzoln8f5j8gxq9n/update.zip?rlkey=s43rwe1fq334yrmhw1crnmvaj&dl=0Please kindly update t...

Hello, please advise which MCU and Firmware fit for my Dasaita G13, for Toyota Rav4 2021 Limited

Hello, please advise which MCU and Firmware fit for my Dasaita G13, for Toyota Rav4 2021 Limited

Hi support, I have a HM5599 unit in a 7th gen Honda civic. Internal mic works, but I sound very distant when on calls. So, I've tried installing the provided external microphone, but there is no c...