No sound without reason

• JG

  Jonathan Gaillot

  6/9/25, 8:49 AM

  Hello,I own a Toyota Chr from some times now with a Daisata DX6 inboard with the Android11, and I didn't any problem with the system before yesterday.

  I have now no sound what so ever, first I notice because it didn't have any music coming out. I believed that I had the sound to low, but that wasn't it.
  So I try to calling someone, or using the gps systemwith the invoice, but again nothing.

  I try to use a factory reset by goign on the settings, but again nothing.

  I don't know it that information is important, my I could'nt update the mcu files.

  I didn't touch any cables before and after I notice the problem.

  So what do you think the issue could be ? And what do you think the solution would be ?

  Thanks for thoses who would help me.

   

  0 likes 0 likes Liked Like

  ---

  5
  Posts

  29
  Views

  Reply

  ---

• SD

  Vip

  Support Dasaita Staff member

  6/12/25, 9:46 AM

  @Jonathan Gaillot 

  @Jonathan Gaillot Could you please go to Settings>About machine and provide the following version information:

  1.A clear photo of the stereo's Built Number.
  2.A clear photo of the stereo's MCU version.

  Please check if there get sound when listing to the radio?

  0 likes 0 likes Liked Like

  ---

• JG

  Jonathan Gaillot

  6/12/25, 4:42 PM

  @Support Dasaita 
  
  Here we go :
  https://ibb.co/FqJWv7Wb
  https://ibb.co/qMhwY5R1

  There are no sound at all, not from radio, not from apps (Spotify for example), not from GPS, not from phones calls.

  0 likes 0 likes Liked Like

  ---

• SD

  Vip

  Support Dasaita Staff member

  6/13/25, 9:29 AM

  @Jonathan Gaillot What the version of you unit? Vivid OS Or MAX10?

  0 likes 0 likes Liked Like

  ---

• JG

  Jonathan Gaillot

  6/17/25, 6:23 PM

  @Support Dasaita I try to find theses two words somewhere without success. However I think the OS is Scout, do you thinkg it makes sense ?

  0 likes 0 likes Liked Like

  ---