Screen backlight stopped working

• backlight
• jeep
• dark screen

• mj

  mike jones

  6/11/25, 1:35 AM

  HI,

  I installed the G13 on 2018 Jeep Wrangler JL and it was working great until the screen backlight  stopped working after 3 months.

  All other functions appear to be working as normal (touch, sound, android auto, etc).

  But the only way to see a small part of the screen is by shining a bright flashlight at it.

  I purchased the stereo on amazon in Feburary.

  Dasaita stereo link: Dasaita Android13 Car Stereo for Jeep Wrangler JL/Gladiator JT 2018-20

   

  Please help!

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• SD

  Vip

  Support Dasaita Staff member

  6/12/25, 9:58 AM

  @mike jones 

  To better follow up the issue with you on time,could you please send the Amazon order ID to our Official support email: amazon@dasaita.com

  If you could take a video of showing the issue with the unit to the email would be good.

  We will arrange professional customer service to provide you with one-to-one service。Thank you for your time and patience in this matter.

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