Hello, I have a big problem with the G13 version. Dasaita in my Toyota Chr. Regularly the audio cuts out and I have no more sound. The only way to get the sound back is to reboot the system. It's annoying because it's systematic. The cables are correctly connected, the whole system is up to date. Only the sound from the basic radio application emits sound.
@Fabien Cerkownik
Hello.
In order to help you better, please provide the following information:
1.
Order Number & Purchase Date.
2.
Please go Settings > About Machine,
then provide the following picture: Build Number; MCU version.
Order : SP-DA6781
Date : 02/13/2025
Buid number : QCM6125 13 S10A_123 eng.hct.20240903.141210 EAU
MCU Version : MTCHS_HA4Z_V4.14e_1 Sep 14 2024 10:24:11
@Fabien Cerkownik
Hello.
We have arranged the personnel to follow up via email.
Please check you mail box.
✉️Email: team@dasaita.com
Thank you,
I did the update, i will tell you soon if it's better.
@Fabien Cerkownik OK,keep in touch.
back and I was able to retest during a 2 hour journey. Unfortunately, the problem recurred. Suddenly no sound via Spotify, Dab Radio, Youtube music and Google navigation voice. The only time there is sound is with the basic radio application of which I put a capture in PJ. However, when the sound cuts out, I hear some crackling in the driver's speakers. It's strange. I don't think there is a bad connection of the cables, maybe a problem with the Dab USB adapter which connects the Dab antenna and the Radio antenna to the Dasaita? What do you think?
@Fabien Cerkownik Dear Fabien，
Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done:
①G13 Version：Make Sure your unit is QCM6125 Andorid 13
zst27_sc138_13_(20250620)
https://www.dropbox.com/scl/fi/jstacxfz4l9svgsjchmnr/update.zip?rlkey=hacqwnttcyb7wn7uoostpzwtv&dl=0
②4.16e：
https://www.dropbox.com/scl/fi/dxj9tjs9pnzv9actri0g9/hmcu.img?rlkey=g5hk0gsmuhaxqolypqf28occ8&dl=0
1.Download the documents ①&② through the link on your computer/laptop.
(Do not rename and Unzip the file)
2.Format the USB drive(FAT32 Format)before copying the Update.zip & hmcu.img file to it, then insert it to the USB cable,and it will pop out the firmware updating tips on the screen.
(Tick the option"Wipe data and format flash")
3.MCU updated GO：Settings>System>MCU updates.
Thank you for your time and cooperation in advance.
