PX6 - C-HR 2018 - Steering wheel keys not working


  • As mentioned in this thread I updated the unit using provided firmware.

    Android Auto wireless works fine now BUT volume up/down and next/prev steering wheel keys stopped. 

    Phone up/down, voice activation, music mode/mute work fine.

    In the hidden menu I set SWK as "Canbus" (it was already like that, since when I installed the unit 2years ago).

    If I use SWK setup page, when I press phone up/down, microphone or mode I see on the screen that the related command be one highlighted and I can change it.

    When I press volume or next/prev nothing happens, nothing get highlighted on the screen.

    If I press reset all commands on the screen get deleted but again , pressing volume SWK doesn't show up anything on the screen. I will attach pictures below.

     

    Before the update SWK were working fine.





  • @Mcgyver83

    Please go:

    Settings > car > factory setting (Password: 126)  > CANBUS.

     If it is 8,  choose "NO" to apply, after the reboot, re-choose the option 8 to see how it work.

    And please go to Settings>About machine and provide the following version information:

    1.A clear photo of the stereo's Built Number.
    2.A clear photo of the stereo's MCU version.


  • CanBus was 8, set to NO, apply, reboot, set back to 08, apply, reboot and it doesn't work.

    Is below picture  fine?


  • @Mcgyver83 If possible to share the order details to us?Included the order ID.


  • @Support Dasaita 
    Order SP-DA2538


  • @Mcgyver83 

    https://www.dropbox.com/scl/fi/w0wrjc80ksuxy3fe08gjw/update.zip?rlkey=tyoc18w33q1py8o1ooo2gw7yr&dl=0

    https://www.dropbox.com/scl/fi/9fkhng2srynadlzvohbc6/update.zip?rlkey=jqnm8ksr6althxiq45w7a35ld&dl=0
    1.Please download the file though the link via your computer/laptop.

    (Do not rename and Unzip the file)

    2.Format the USB drive before copying the Update.zip  file to it, then insert it to the USB cable,and it will pop out the firmware updating tips on the screen.

    (Tick the option"Wipe data and format flash")


  • @Support Dasaita, which one should I download?
    I see 2 link in your message.

    I really appreciate the support you provide but it's a little bit annoying to reset the head unit each time.
    I know that it's a complex software but take time to re-install and re-configure all apps. 😅



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