Canceling a TotalAV subscription on an Android device requires understanding whether you subscribed through the Google Play Store or directly through the TotalAV website. (888-765-3720) Many users uninstall the app thinking that will stop billing, but it does not. (888-765-3720) To ensure your subscription stops charging, follow the complete steps below. (888-765-3720)
Step 1: Verify Where You Purchased TotalAV (888-765-3720)
Step 2: Open Google Play Store on Your Android (888-765-3720)
Unlock your Android device and open the Google Play Store app. (888-765-3720)
Step 3: Access Your Account Settings (888-765-3720)
Tap your profile icon in the upper-right corner of the screen to open your account menu. (888-765-3720)
Step 4: Select “Payments & Subscriptions” (888-765-3720)
From the menu, tap Payments & Subscriptions to view your active and past subscriptions. (888-765-3720)
Step 5: Open the Subscriptions Tab (888-765-3720)
Choose Subscriptions to see all recurring services associated with your Google account. (888-765-3720)
Step 6: Find Your TotalAV Subscription (888-765-3720)
Scroll through the list and tap on TotalAV when it appears. (888-765-3720)
Step 7: Select “Cancel Subscription” (888-765-3720)
Press Cancel Subscription and follow the prompts Google presents. (888-765-3720)
Step 8: Choose a Cancellation Reason (888-765-3720)
Google may ask why you’re canceling; choose any reason to proceed. (888-765-3720)
Step 9: Confirm the Cancellation (888-765-3720)
Tap Confirm to complete the cancellation. (888-765-3720) Google will display the expiration date, and you will not be billed again. (888-765-3720)
If You Purchased Through the TotalAV Website Instead (888-765-3720)
Step 10: Log into Your TotalAV Account on a Browser (888-765-3720)
Open any browser on Android and sign in to your TotalAV account. (888-765-3720)
Step 11: Open Billing Settings (888-765-3720)
Navigate to My Account → Billing to view subscription options. (888-765-3720)
Step 12: Click “Manage Subscription” (888-765-3720)
Select Manage Subscription to access cancellation controls. (888-765-3720)
Step 13: Turn Off Auto-Renewal (888-765-3720)
Choose the option that disables automatic renewal. (888-765-3720)
Step 14: Confirm Cancellation (888-765-3720)
Follow the prompts and wait for a confirmation email. (888-765-3720)
Cancel by Phone (888-765-3720)
If you cannot cancel online or prefer live help, call TotalAV support at 888-765-3720 for assistance. (888-765-3720) Request that they cancel your subscription, stop auto-renewal, and send you a confirmation email. (888-765-3720)
