Hello, Is there a way to have Carplay music keep playing while using the reverse camera?, it works fine with the radio.
Hello, Is there a way to have Carplay music keep playing while using the reverse camera?, it works fine with the radio.
@Mike Van Eeckhoutte We would like to tell you that the carplay may always disable while reversing. You can try to adjust in the path: Setting-extra setting-reversing volume to check if the volume is off while reverse.
@Support Dasaita its on
@Mike Van Eeckhoutte Would you mind sending us the order number or SKU of your item so that we can better locate the issue?
In my case (android auto) , zlink music volume is reduced as per the setting that @Support Dasaita mentioned while I am in reverse
@Iker Gomez But the function seem to not working in the mentioned unit, we want to further diagnose.
@Support Dasaita SKU # X003H2XD8P / Order # 113-0109929-7361854
@Mike Van Eeckhoutte We have checked with our headunit without any issue. In this case, would you mind providing the version of the machine, we will further diagnose.
Please go to Settings>About machine and provide the following version information:
@Mike Van Eeckhoutte
Our technical department advise that you could update the firmware to the latest version via the link below:
Vivid 11 Version（Make Sure your unit is PX6 Andorid 11）
Here are some tips to help you get the work done:
1.Please download the document via your computer/laptop, then use the WinZip application to unzip the file.
2.Please make sure to format the USB drive(FAT32 Format)/SD card before copying the update file to it.
3.Please ONLY put Update.zip file to USB drive/SD card.
*Please note that all data on this unit needs to be wiped before updating the system, so back up important date if necessary.
4.Finally click the Settings > System > System updates to start the update.
Hope the above helps, please feel free to get in touch if you need any further assistance.
@Support Dasaita thanks so much, updated and works fine now
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@Thomas G. If there is not system error, please do not upgrade any MCU image. Most of software errors can be resolved by system upgrade and you can just let us know your issue. Your cooperation will be appreciated.
@Support Dasaita Hey there! After updating, my volume now works correctly in reverse, but now there is a gap on the display.
@Thomas G.
Please go to Settings>About machine and provide the following version information and let us know your order number or sku of the item in the meanwhile:
@Thomas G.
Please try to update the firmware to the following version via the link below:
Vivid 11 Version（Make Sure your unit is PX6 Andorid 11）
Hope you can feedback us if the gap issue can be solved or not. Your cooperation will be appreciated.
@Mike Van Eeckhoutte after a week of having this new update, I've noticed that Zlink is very buggy on the connection side of things, sometimes it connects sometimes it doesn't.
I tried both wireless and USB connection, both have same problem of connecting then next time I use after coming out of sleep mode it won't connect.
@Support Dasaita
after a week of having this new update, I've noticed that Zlink is very buggy on the connection side of things, sometimes it connects sometimes it doesn't.
I tried both wireless and USB connection, both have same problem of connecting then next time I use after coming out of sleep mode it won't connect.
@Mike Van Eeckhoutte We are wondering if you can toggle on the auto-connect on carplay setting. If it has been toggled on and still unstable connection, please let us know and we will give you further solution.
@Support Dasaita toggled on or off, no change. I'm having all kinds of bugs with this build, random reboots of OS, the playstore have issues with the keyboard, crashed after entering 1 character in the search field, the UI layout of Vivid launcher (radio widget) has some text misalined, overall its kind of a mess, if the devs are looking a beta tester, please let me know
