Currently the new version of VIVID Car Launcher is already released, when can we expect the new system update for the unit? The last update is in January.
@Tony Ye Please kindly let us know if your model has malfunction or other issue, we will try to solve the problem for you. We do have new version but still in testing. Would you launch the new version after rigorous test and hope you can wait with patience.
@Support Dasaita I do have an issue. When " Return to home page automatically" is enabled in VIVID Car Launcher, even the unit is connected to carplay, it still goes back to home page after 30 secs or 1 minute. This doesn't make sense especially when you need navigation. I wonder if it's the issue of VIVID Car Launcher or the system. Hope you guys can fix it. Thanks.
@Mukesh Patel We are wondering if you've connected the zlink and OBD in the same time. If so, please disconnect the zlink and then try to connect the OBD to check if it can work. If still no luck, please kindly shot a video and send it to our email(support@dasaita.com) It will be helpful if you can attach the order number in the subject. We will look into the issue and provide solution accordingly.
@Support Dasaita Thanks. I already had the logo. BTW, can you please advise what the software versions are for the VIVID Car Launcher and Zlink in the newest VIVID11 20230506?
@Tony Ye We would like to tell you that all the software of Vivid 20230506 is the latest and vivid has its own theme of Launcher. Do you mean that you want to download other kind of Launcher? What's the problem of the zlink with your current version?
@Support Dasaita I am really disappointed and not happy. This new version VIVID11 does not support custom logo at all. For this update, I didn't wipe the unit at the first time and the stereo can not boot after update. To solve it, I have to reset it and lose all the data and software in my unit. I don't why you told me that it supports custom logo. Why?
@Support Dasaita Did you ever double check the download link? It shows "the item is deleted". Same as the one in the firmware download page. For the custom logo, I did exactly same as your instruction. It doesn't work.