@Support Dasaita I installed this firmware 

Hey, nothing of that all, I just connect my phone via bluetooth. Micha

@Luke Burns  Hello.Please try to press and hold it a little longer and it will bring up Siri.Then a tap will initiate the in-car voice command system.  

@Juan Guzman  Hello. We are wondering what software you installed. Is it firmware or MCU?Could you please send the software link to us? Besides, please confirm with us if the car tail ...

@Fabio Damiani  Hello. Regarding to your issue, we suggest that you can firstly try to use a Pin/Paperclip to press and hold the RST Button for 15 seconds to enter the recovery interface to ...

@MR  Hello. We'd like to know if you have tried to re-program the SWC buttons.Could you please confirm with us? In order to help you better, please provide the following information:1.Order...

@raj s  Hello.For your information, different versions(G13/Vivid13) have different launcher.If you want the Vivid launcher, it needs you to reflash to Vivid13 from G13.However, we don't recom...

@Mario Augusto  Hello.Good day! In order to help you better, please provide the following information:Order Number & Purchase Date. Regarding to your issue, we suggest that you can try ...

@AO1967  Hello.Sorry for any inconvenience caused.If possible, please provide the following picture:Settings > About Machine > Android Version; Build Number; MCU version.So that we can ...

@Aviv Nevelev  Hello.Thanks for your message. In order to help you better, please provide the following picture:Settings > About Machine > Android Version; Build Number; MCU version.

@John Boehme  Hello.Please check the update tutorial below then give it a shot.----------------------------------Update File:  System Firmware-MAX11-20230608:https://www.dropbox.com/scl/...

@ing.Fausto De Marco  Hello. For your information, the new version Google Assistant no longer supports a call from another Assistant-enabled device now.More details, please refer to below li...

@O F  Hello.Thanks for your message. 1)Please check the update tutorial below and give it a shot.-----------------------------------------------------------System Firmware-G13-20241223:https...

@Micha Icke  Hello.Could you please confirm if you are connecting Zlink(CarPlay/Android Auto)?If YES, please firstly disconnect Zlink then see if WiFi can be enabled.

@Barinder Singh  Hello. Regarding to your issue, we suggest that you can try to update the firmware and MCU firstly.-----------------------------------------------------------Update File: &n...

@Juan Guzman  Hello. Regarding to your issue, we suggest that you can firstly try to use a Pin/Paperclip to press and hold the RST Button for 15 seconds to enter the recovery interface to do...

@Nick M  Hello.Please check the update tutorial below and give it a shot.-----------------------------------------------------------Update File:  System Firmware-G12-20241126:https://www...

@raj s  Hello.For your information, different versions(G13/Vivid13) have different launcher.If you prefer to the Vivid launcher, it needs you to reflash to Vivid13 from G13.However, we don't ...

@raj s  Hello.For your information, it works with the apk provided only.

@J Irving  Hello.Regarding to your issue, we suggest that you can try to do as follows:1.Please try to press and hold the RST button by pin to see if you can enter the factory setting interfa...