THank you for the response.I have tried resetting, now I have a black screen and nothing displays.I can hear noise when touching the buttons, but no image.I have checked the fuses and disconnected ...

I am having the same issue on a G13 head unit.Attempting to do a factory reset does nothing.I have checked the fuses and disconnected the power as well.You can hear noise, but nothing appears on th...

@Todd Bowersock Find a pin, press and hold the RST button for 15 seconds to see if you can enter the factory setup page, if you can, select reset ;

Check in the various settings menus. I think I've seen something, somewhere, about pausing audio when the vehicle is in reverse. Could be a setting that only gets recognized by Carplay for som...

i just installed my unit and barely any sound coming from the speakers it is a 2014 honda accord with the single knob in the middle of the radio in the video installition 1 of the grey connectors w...

@Support Dasaita yes it is and when is Dasaita going to make it right instead of being ashamed? 

My CarPlay music stops whenever I reverse, but it works when using the built-in player on Scout.

Thanks for the answers!

bonjour a tous je cherche un mettre a jour mon px6 d4c5dec786cf2f0c monter sur mon toyota chr et j'arrive pas a trouver ou trouver de quoi le mettre a jour merci a tous ceux qui m'aideront 

@Support Dasaita why formware file links must be sent by mail? Are not the latest available firmware versions (vivid and not vivid) on the firmware section of this forum?

I've been getting an issue with the sound cutting out and/or scratchy quality in my front passenger channel and now in both front channels. It has continually gotten worse. It appears to be differe...

@John Mitchell  Could you please go to Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Built Number.2.A clear photo of the stereo's M...

@Philly Hi Philly,we sent again,please check it.

@Jonathan Gaillot What the version of you unit? Vivid OS Or MAX10?

@Erick Mendez If possible to provide a pic of shoiwng the back of you radio?

@Support Dasaita, I replied to the email, thank you.

@Jason Hodgins To better follow up your issue on time,shall we chat on email？

@Jason Hodgins Hi Jason, Sorry for the late reply.we already reflect the issue to the engineer.If possible provide a pic of showing your OEM radio? Do you mentioned the factroy camera right? reve...

@Jeff Savage Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done:   ①G13 Version：Make Sure your unit is QCM6125 Andorid ...

@Rolando Cruz Hi Rolando,We just sent the file to your email,please kindly check.