@Support Dasaita why formware file links must be sent by mail? Are not the latest available firmware versions (vivid and not vivid) on the firmware section of this forum?

I've been getting an issue with the sound cutting out and/or scratchy quality in my front passenger channel and now in both front channels. It has continually gotten worse. It appears to be differe...

@John Mitchell  Could you please go to Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Built Number.2.A clear photo of the stereo's M...

@Philly Hi Philly,we sent again,please check it.

@Jonathan Gaillot What the version of you unit? Vivid OS Or MAX10?

@Erick Mendez If possible to provide a pic of shoiwng the back of you radio?

@Support Dasaita, I replied to the email, thank you.

@Jason Hodgins To better follow up your issue on time,shall we chat on email？

@Jason Hodgins Hi Jason, Sorry for the late reply.we already reflect the issue to the engineer.If possible provide a pic of showing your OEM radio? Do you mentioned the factroy camera right? reve...

@Jeff Savage Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done:   ①G13 Version：Make Sure your unit is QCM6125 Andorid ...

@Rolando Cruz Hi Rolando,We just sent the file to your email,please kindly check.

@Vitali Auracher Hi Vitali, - OEM 360° camera, enabled by a physical button on the dash YES. - JBL speakers incl the subwoofer YES - can the OEM DAB+ antenna be plugged into the G13 f...

I entered the hcttest01 and now i cannot get the screen71 to go away.  I was trying to adjust screen resolution.  Short of a factory reset how would I get this to stop showing? G13 hea...

I ended up getting a different card and it worked. 

@Support Dasaita I have MCU on  gmcu.img - is it safe to update from hmcu.img?  How to do it, because system update searches for gmcu.img?

@Support Dasaita, I just wanted to see if there is any update.

@Support Dasaita Can you resend the email. I checked Junk, Spam and do not seem to have received anything. Thank you. 

@Support Dasaita Here we go :https://ibb.co/FqJWv7Wbhttps://ibb.co/qMhwY5R1 There are no sound at all, not from radio, not from apps (Spotify for example), not from GPS, not from phones calls.

@Steven Le Hi SLSteven Le, May i know what's the original version of the unit you have? To ensure the specific solution for your car stereo,please provide us with your Order details(Including Ord...

@mike jones  To better follow up the issue with you on time,could you please send the Amazon order ID to our Official support email: amazon@dasaita.com If you could take a video of showing t...