qashquai 2019 360 camera not work


  • I have a problem with my qashquai 2019 tekna+. I received g13 radio, all working fine, but the 360 camera not work. i don't see image. all camera it's off. i try with change canbus as illustrated in the sheets inside the box but it doesn't work. how can i fix it?



  • @clemente sandro

    Could you please confirm if the CAMIN cable is connected to the camera.

    Please make sure the setting is correct:

    settings > car > factory setting (Password: 126)  > CANBUS > choose the CANBUS option is 10 > apply > exit > restart 

     

    settings > car> Extra settings >Show 360 button on display

     


  • CAMIN cable is right connected.

    the cambus is correct CB068 the cables are all correctly connected

    tomorrow I'll check canbus options again, but I've checked them several times.
    for now thanks, updates to follow


  • I apologize for the delay in responding, but I haven't had a chance to check everything until today. The camera works now, but the quality is much lower than the original radio, and often when I take the reverse gear off, the 360° camera screen remains. Any solutions?


  • @clemente sandro 

    Hello,

    Thank you for getting back to us.

    Could you upload a video of showing the camera image quality and issue for the 360  camera ?

     


  • I changed the canbus. Now the cameras work well. Thanks.


  • @clemente sandro 

    It is our pleasure to assist.

    We appreciate it if you could leave a review of our customer service via your order.

    Thank you for your time and support.

     


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