I'll reply in the other thread so we have a single place to discuss.

@Support Dasaita thanks, that fixed the CarPlay connection; I guess it got reset when updating. Re: the time display issue-- Jonathan had previously reported that APK didn't fix the time display i...

@Support Dasaita Can you please send me the instructions on how to update the firmware. Thank you. 

@Adam Rosenthal The Dasaita units have a 14 digit imei#

@Support Dasaita Many of us are looking to be able to connect other devices to the head unit similar to an android tablet. Many devices now are BT and include things like Batteries, Lights, and mor...

After an update yesterday (7/24/24), an on-screen clock balnks the screen and appears after thirty seconds or so of not touching the screen. I cannot locate the setting responsible for this. It has...

La versión anterior es la 20240606

@Erik Anderson Hi there, for the auto-launching into CarPlay, please go to CarPlay Settings > Toggle Background connection. Regarding to the time display issue, have install the following APK t...

@Rob Kemp  Hello.Sorry for any inconvenience caused.If possible, could you please provide us with your Order Number?So that we can arrange the relevant platform personnel to follow up on your...

@Support Dasaita I just tried the version 4.14 MCU and Vivid 13.   The CarPlay nav voice audio seems better from initial testing. Thanks!   Re: the right view (lane watch) + turn sign...

@Alipio García  Hello.For your information, it doesn't support updating to another later operating system from Android8 OS.Regarding to your issue, we suggest that you can try to do as...

@Quinn Happold  Hello.Sorry for any inconvenience caused.Please be assured that we have reflected your issue to our technical department.Besides, we already arranged the personnel to follow u...

@Damon Price  Hello.Sorry for any inconvenience caused.We have arranged the personnel to follow up on your case.Please check you mail box and discuss the details further with our personnel.Th...

@David Picknell  Hello.Our customer service ever sent you the update file to fix it.Could you please confirm with us whether you tried to do the update?If possible, please go Settings > Ab...

@Jose SELLENS Hi there, please kindly check if that zlink (v5.4.36) could help or not. Besides, we are wondering if you could go to Apps&Notification and then clear the cache. And then go to yo...

@Ahmed H We would like to tell you that the new released G13 has the time-alignment feature. Could you please send us the following information so that we could make better recommendation or you co...

@Darian Benanua  Hello.At present, our technician is working hard to optimize the software to fix it.Based on your provided the version information, we notice that your firmware is the previo...

@Kenneth Stultz We are wondering if you could go to Settings > About Machine and send us the current Build Number and MCU version so that we could better locate your issue. Besides, would you ki...

@Darryl Harrell We are wondering if you could send us photos to demonstrate your situation. Your cooperation will be appreciated.

@CARLOS LOPEZ We are wondering if you could shot a video about this issue and send the link to us. After recording the video, would you consider roll back to the previous version 20240513 to verif...