@osamu nonaka  Hello , May we know how do you get this vivid12 OS? We found that your order is G13，the correct OS is the below:

@Alexander Potayenko  Thank you for your contact. We don't advise to update the system for MAX6， it is possible to be crashed. We remain at your service.

@Jorge Ortiz  Hello Jorge, Thank you for contacting us. Vivid, Max, and Scout are different for the OS . Please try to update this firmware (Vivid11(20240416)): https://www.dropbox.com/sc...

@Gael ZUCCATO  Thank you for your contact. PX6 's layout and USB cable are different ,so it can't be added the USB cable on G13 unit . Hope you could understand. For any other helps,please ...

@Issam Al Ghourani  Hello, For the Android 10 PX6 unit, we don't advise to update the firmware and MCU. According to the picture you provided, the head unit  seems to be running normal...

@Jez Doh Thank you for your contact. Here is the SD card for refernce

@mario luna  Hello, Thank you for your kind reply. Please try to find a pin, press and hold the RST button for 15 seconds to see if you can enter the factory setup page, if you can, select ...

@Fernando Briceno  Hello , May we have your order ID so we could locate quickly? Please try to find a pin, press and hold the RST button for 15 seconds to see if you can enter the factory s...

@Jonathan Peters  Hello Jonathan, Considering any improper/unnecessary update could be risky, please go Settings>About machine and provide the following version information: 1.A clear ph...

@Gary Lawood We totally understand your situation. We just would like to confrim again and our cs team has sent the message to your email,please follow up there. Thank you for your cooperation.

@Jay Yeager  In order to help you better, please provide the following information: Please go Settings>About machine and provide the following version information: 1.A clear photo of the...

@Peronnet Christophe  Merci d'avoir partagé des détails avec nous. Pour cette version, il s'agit de la dernière version pour VIVID 10.  Nous avons arrêt&eacut...

@osamu nonaka Have you tried to update the firmware by yourself ? We found that this order #SP-DA5688 is G13 version . Regarding to the factory backup camera,please check if you 've connected the...

Ugh, update issues are so frustrating. Hope you get it sorted soon!

This thread is super helpful, thanks for sharing your experiences guys. I'm wondering if anyone knows if this solution would work for other Honda models too? I have a 2015 Civic and the steering wh...

I'm curious, did the camera work fine before switching to the G12 unit? Might help narrow down if it's a hardware or software thing.

Maybe there's a hidden menu for more advanced settings?

@Trent Holden do you mind sharing the correct MCU file? I've got the same issue and cannot find the correct MCU file. 

Dear friends, I'm downloading the software update for PX6 Android 9 RK3399 MAX6 via both links I could find here and there is no update.zip file in the package. I've tried to repack the contents of...

Hi everyone, I have a couple of questions about my car stereo: Bluetooth Connectivity Issue: When I connect my phone via Bluetooth, the Scout launcher constantly restarts. This makes it impo...