Two years ago I bought my screen and everything was fine. until recently I started to run out of sound when I listen to music, I would have to re-release it so that it would work again. I decided t...

@Chris Justice please change the car type here.

@Chris Justice Please send us photo of front and backside of the OEM head unit so that we could check if the head unit is compatible with your car.

@Bala Swaminathan 1.Please verify if you have connected the wifi antenna on the backside; 2. Make sure that you have connected the Canbus box; 3. Select CanBus option to 8, and Car typle to Toyot...

@Jay Kay We are wondering if your launcher an old one, please go to Settings > About machine and send us your current Build Number and MCU. Please send us your order number so that we could bet...

@Sajid Khan Hi customer, we are wondering if you could update the firmware to the latest 20240513 version. Here is the firmware: G12 Version：Make Sure your unit is QCM6125 Andorid 12 zst27_sc138...

@Chris Justice No, you should go to Car > LED settings to change the LED color.

@Iain Sherrit Please go to Factory Settings > enter 126 > Apps then enable the factory apps. Go to Apps in the Settings > all apps and enable the 3rd party apps.

@Piotr Adwentowski Please let us know your order number so that we could locate more order detail and give you instruction.

@Moaz AbdEldayem Sorry that your head unit's 4G only supports USA SIM card, if you needs head unit supports card in your country, you need to change it.

@C L Sorry that we may have missed your email, we have arranged the motherboard to you and once it has been sent, we will send you the tracking number. Your patience will be appreciated.

@Junior Cedeño Please go to Settings > About Machine and send us a screenshot of the current Build Number and MCU version, we will check if your version could support waze on the left wid...

I actually went into factory settings. It's shows that it can be changed to RGB led. I changed it and got the "LED setting menu, can pick any color but it only stays blue. So I guess I only have bl...

@Randy T Please let us know your order number and then go to Settings > About Machine and send us a screenshot of the current Build Number and MCU version. Only in this way, we will determine wh...

@Andres Mohamed Alfonso According to the information that you provided, your head unit seems not ours.

@Kevin Park Please go to Iphone Settings, find the apps for music playing, then enter the apps settings and t...

@Chris Justice Could you please send us a photo of the head unit that you own? We will check accordingly, or you could go to Settings > Car > Driving settings, send us a screenshot of the set...

It's a 10.2 android G12 model. 

I installed a G12 into a 2012 camry and I am having several issues. Need some help  1. Microphone when using phone is static.  2. Notification on iphone stop when connected to car play&...

@Support Dasaita I have the same issue with my G12 plus. I'm using my iphone 12 pro. No issues with wired carplay. Only when it is wireless carplay. I have read all you comments above and tried to ...