@James Varney I am using G12 with the simular or same issue, even changed to external mic in the factory setting. The system is using external and internal mic at the same time (tested it - I used ...

@Robert Ball Did you ever get this issue resolved? I'm running into something similar. 

Hello, I've just started experiencing the same issue as the person here in this topic. Frequent, very annoying audio stuttering when using Android Auto and my preferred music app (YouTube Music). ...

@Emmett Pate Hi there, I wanted to follow up now that it appears to be a month or so since your last update. Has the audio stuttering come back or has it been good? Thanks!

Good Day , I tried installing the maps but each time it says app not installed. I tried with APK installer and file browser.  

@Dasaita Official  @Dasaita team @James Varney i just received the G12 unit under order:SP-DA4438, i follow the installation instructions, my car is Toyota corolla 2015 model ZRE171L-GEPNKV, i...

@James Varney Hi customer, our technician said the they need you to record the the sound that you mean like in the tunnel, or you can shot a video to show us that case. You cooperation will be appr...

@James Varney We are wondering if the calls right through bluetooth has the same issue, or just the carplay. 

@John Sample In this case, we are wondering if you could update the zlink. Here is the update file. https://www.dropbox.com/scl/fi/qgg382wxy382wvoh0vbyl/zlink5-hengchangtong-release-v5.4.26-6a343d...

@Mcgyver83 We are glad to tell you that we may release a new firmware in about February that could customize the left widget.  Please let us know if you prefer to wait for it or just roll back...

@Support Dasaita Hey,  no luck.   I am starting to think that both the internal and external microphone are on at the same time causing the tunnel sound.  Any good way to turn t...

@Support Dasaita To update to 7.1.3860 I got a popup suggesting to update.Now you provided me a dropbox link with "update.zip" file to rollback to previous vivid and have the map back in place.How...

I have a Vivid 10 running firmware telenav_vivid_rk3399_10.0_ota(20231102).  I hadn't noticed this issue prior to installing that firmware. When listening to music via Android Auto every few ...

@Mike Van Eeckhoutte Do you mean that after updating the new firmware, the DSP is abnormal, the volume of the CarPlay and the bluetooth is not synchronous？ Note that the bluetooth volume is associa...

@Support Dasaita This is after I updated with build that you sent me, I wiped data and updated 2X, still has the same issue, aside from the date bug being fixed on th home widget, I think the origi...

@Support Dasaita I am having some odd issues with the amp and EQ, it seems that I have to almost boost the bass on the EQ and the bass on the DSP has to be boosted almost to 3 on the gain. Playing ...

@Maciej Zuchowski Please reflect your issue to the following email address: support@telenav.com

@Keith Elkin Hi customer, sorry for bothering you again, our technicians are wondering if you could send us photos to show us the front side and back side of your OEM radio so that they could bette...

@David Morrissette We are wondering if you prefer to install Scoun map. Here is the APK. https://www.dropbox.com/scl/fi/cz50xpww5tsivblrp1yvm/ScoutNav-production-arm64-v8a-release-2.2.21.0.6-signe...

@Ed InSac We would like to tell you that the volume is controlled not only by our head unit but your phone as well. Please make sure that volume on your phone is suitable and then go to Settings &g...