@Angelo AMICI Here is detailed instruction of firmware update: Vivid11(20250401):https://www.dropbox.com/scl/fi/gvynerjbwf5qlcap3bphs/update.zip?rlkey=v1p7o6vppnyfpm9cgwguqwak2&dl=0 Tutorial:...

@Angelo AMICI We are wondering if you are suffering any software-related issue or not. If not, please do not upgrade it.

@Jeff Ferrell We are wondering if you could go to Settings > Car > Factory Settings(126) > Other > enable the Front cam application and then check if you could view the back view from t...

@Chris Riley Please go to: Settings > System > Reset Options > Erase all date(factory reset) If no luck, you could send us your order number and your car year and model so that we coul...

@Giovanny Quintero In this case, we are afraid that the wifi access has been occupied, could you please go to Android auto or CarPlay Settings to disable the Background connection?  

@Nathan Mazza We would like to tell you that OEM amplifier's is controlled by front speaker channels by default, if you mute the front speaker in the EQ-Volume settings it will mute all speakers.&n...

@Sam B Did this audio problem occur from the very beginning？If possible, could you also check the two speaker connectors on the unit to see if any of the pins appear bent or defective?

@Joseph Rohan Could you upload a photo to demonstrate the situation that you mentioned?

@Joseph Rohan In this case, we suggest you could go to Android auto settings > disable the Background connection.  

@Naveen Thomas In this case, we suggest you could update the firmware to the latest version and see if the issue will be fixed or not. Vivid11(20250401):https://www.dropbox.com/scl/fi/gvynerjbwf5q...

@Jorge Vieira Could you please send us your order number and go to Settings > About Machine and send us your current Build Number and MCU version so that we could better confirm? Meanwhile, you...

Does it have to be a usb drive? I can just plug my computer directly into the car if that is an option. And what data are you refering too? All the apps, everything??  

After updating to the newest version of G13 I no longer have any audio.

try removing your Google account, and then add it again

I have the vivid 11 and this issue has been going on ever since I upgraded my system a while back. I have been working around it all this while but it would be nice to fix it. 1. When I connect to...

I just got a prepaid to test. the company is called Tello. very easy process to order, activate and install... received it today and installed it, I was and using web and calls witin 3 minutes.... ...

I have a 2019 4Runner with an Android G13 head unit.  I am having difficulty running Android Auto via Bluetooth and my Wi-Fi Mobile Hotspot at the same time.  I connect to Android Auto fi...

I have a 2019 4Runner with the Android G13 Dasaita Head Unit.  I have accidentally enabled a pin code on startup/boot up and want to disable it but cannot find the menu to disable it or change...

I have a Dasaita Android G13 unit for a 2019 4Runner and I have accidentally enabled a pin code required upon startup and cannot find the menu to disable it or change the pin code.  Please adv...

G13 just installed in 18 tacoma, no JBL. Audio will cut in and out on one side of the vehicle, while still playing on the other side. connections seem fine, not sure how to fix