If you find the Novo settings feature inconvenient or feel that it affects your user experience, you can easily turn it off by following these steps: Open Vivid Settings>Features>Novo s...

Please go to Vivid Settings > Display > time formate toggle to 12 hour to set the time to 12-hour format (e.g., 2:30 PM), toggle to 24 hours to set the time to 24-hour format (e.g.,...

To change the time display format on your device, follow the steps below: Please go to Settings > System > Date&Time turn on the "Use 24-hour format" to set the time to 24-hour (e.g., 14...

Please note that this setup guide applies only to aftermarket front cameras. If your vehicle came equipped with a factory-installed front camera (or a combined front/rear camera system), the a...

If your device is displaying the wrong local time even though the time zone is set to "USA" or "China," please follow the steps below to manually correct it. Solution 1: Manually Set Home Time Zon...

To customize your wallpaper on Vivid11 or Vivid13 radio, please follow these steps: 1.Please go to Vivid Settings. 2. Navigate to Theme > Wallpaper. 3.Tap "Browse more" to view ...

We have received some customer feedback indicating that the screen brightness feels too high. Please note the following information: Current Brightness Setting: The factory default brightness ...

If your vehicle has the Canbus box, and the steering wheel controls are not working, please follow these steps for initial troubleshooting: Verify if the Canbus option has been chosen correctly: ...

Please note that the SIM card must be inserted when the device is powered off. After installing the SIM card, you need to restart the Dasaita head unit by following these steps: Go to&nbs...

Hello, I have installed a G13 in my Tundra.  It works good except the radio reception is only 2 close stations. I checked the antenna and get good reception when temp hook up the factory radi...

Salve mi potreste dire l'ultimo aggiornamento mcu per il px6 max10 ?grazie

I just had the Vivid 13 installed, and it seems to lose GPS connection.  I will be driving, and everything is fine.  Then all of a sudden, the map turns around or freezes.  Any ideas...

@Support Dasaita I had this radio before and I have updated with the G13/vivid13, but my subwoofer JBL is not working any more, is there an update available ? because the radio says that JBL is sup...

Hello @Support Dasaita Hello Would you please send me the system/firmare update file too (my model is G13/ vivid13), I also have the same problem with my radio. I'm using CB004 arneses and have hth...

@Support Dasaita Each time I reinstall a new firmware version I do those things and there are not improvements. If you say it is a hardware problem... what can we do???   Best regards

Hello. I was looking a solution for that problem, and yesterday,  checking different dasaita Options I found the solution. Go to: DASAITA  settings - CAR - NAVIGATION   and here ...

@Alex Twin We are afraid it's hardware-related issue, you could go to clear all the bluetooth connected device on your phone and then go to Apps and clear the cache on your phone to see if it will ...

@Shmuel Sami Hadad Hey the one you put a "X" on it is the latest Vivid13 which is also Android 13. We don't have firmware which is newer than your previous one.

@Lionel FARKAS Hello, where you able to fix this issue? I just get a Dasaita head unit 2026 and have the same issue...

@Support Dasaita  My unit still does not work. Order ID is r3OQKylDGjJWnkXPkFnCwy8Gb. I made a video to show that nothing happens if unit is turned on. Where I can send you video?