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  • SD
    Firmwares

    @Jon Fitz We have reflected the issue to our technician and they are trying their best to diagnose the firmware. Once we receive their reply, we will give you further instruction.

    Support Dasaita posted in Firmware & MCU & Map & Software Updates • 7/15/23, 1:37 AM
  • JF
    Firmwares

    I have the same issue as @Paul Carroll, @Jose Castaneira & @Oswaldo Risson after upgrading my PX6 to the latest firmware telenav_vivid_rk3399_10.0_ota(20230525). This issue was not present with...

    Jon Fitz posted in Firmware & MCU & Map & Software Updates • 7/14/23, 3:15 PM
  • SD
    How to Update Firmware

    @Kirk Jones Please kindly let us know your order detail and we can make recommendation accordingly. Or you can find the firmware via the topic. https://www.dasaita.com/community/forum/topic/36770/f...

    Support Dasaita posted in Firmware & MCU & Map & Software Updates • 7/14/23, 6:25 AM
  • KJ
    How to Update Firmware

    Where can i find the firmware? thank you

    Kirk Jones posted in Firmware & MCU & Map & Software Updates • 7/14/23, 5:44 AM
  • SD
    Firmwares

    @Paul Carroll Do you mean that you update the Android 10 to an Android 11 version? We would like to tell you that it may cause malfunction as the core board is not that same which means the firmwar...

    Support Dasaita posted in Firmware & MCU & Map & Software Updates • 7/14/23, 2:11 AM
  • SD
    Updating Vivid 11 for Toyota 4Runner - completely confusing

    @David Sharman Upon checking, we suggest you can make an update of the firmware in advance. Here is the detail. Vivid 11 Version Make Sure your unit is PX6 Andorid 11 telenav_vivid_rk3399_11...

    Support Dasaita posted in Firmware & MCU & Map & Software Updates • 7/14/23, 2:05 AM
  • SD
    Troubleshooting for failure of update firmware

    1. Confirm if the name of the firmware file is "update.zip", if NO, please unzip the file. Please avoid any variations like ‘update(1).zip’ or ‘update(2).zip’. 2. Make su...

    Support Dasaita posted in Firmware & MCU & Map & Software Updates • 7/13/23, 7:54 AM
  • SD
    Firmware on Max11 PX6

    @Carlos Guerrero Por favor, háganos saber si hay algún problema con su unidad principal ahora. Como la mayoría de las actualizaciones son solo para resolver pequeños er...

    Support Dasaita posted in Firmware & MCU & Map & Software Updates • 7/13/23, 1:42 AM
  • SE
    Bluetooth does not work properly 

    No, this does not help in my px6 max 11 (for Mazda cx5) this is already set. I Upgraded the system to HA3_rk3399_11.0_ota(20230608) but same issue: sometimes (not always), the Bluetooth connection...

    Schorsch Erich posted in Technical Supports • 7/12/23, 5:14 PM
  • DS
    Updating Vivid 11 for Toyota 4Runner - completely confusing

    My unit is stuck in a bootloop which cycles through "Process system isn't responding". What file(s) do I need to download to update the system? The instructions are non-existant and this site compl...

    David Sharman posted in Firmware & MCU & Map & Software Updates • 7/10/23, 8:10 PM
  • SD
    How to change Car Animation logo

    Please go to Settings-Car-Factory settings-Enter “126”-Car logo. Note:If your version is with Dasaita animation logo, please kindly contact with us for another specific firmware ...

    Support Dasaita posted in Technical Supports • 6/30/23, 8:06 AM
  • SD
    Vivid11 - Radio signal after auto-sleep

    @Philippe Marsteau We would like to tell you that we haven't put the MTCH_HA_V4.01_1 on our firmware page so if that caused any malfunction, it will out of warranty. Here is the latest vivid versio...

    Support Dasaita posted in Vehicle-Specific Wiring • 6/29/23, 2:52 AM
  • SD
    Zlink problem PX6 Vivid 11 Android 11 Zlink ver V5.318#08395B3c-2022-11-21T11

    @Adam Rosenthal We are wondering if you are willing to upgrade our latest firmware and try to get the problem resolved. Your prompt reply will be appreciated.

    Support Dasaita posted in Zlink (Carplay / Android Auto) Issues • 6/28/23, 7:26 AM
  • SD
    Reverse Camera & Carplay Music

    @Mike Van Eeckhoutte Our technicians are working on this issue and once we have newer firmware, we are wondering if you could do another upgrade.

    Support Dasaita posted in Toyota Vehicles Discuss • 6/28/23, 7:06 AM
  • SD
    Screen shifts to the left HA2220-Vivid11-CP-HD-4

    @Iker Gomez The built number date is 20230512 and our engineers are still working on small bugs and we will have new firmware to solved this issue.

    Support Dasaita posted in Technical Supports • 6/28/23, 6:51 AM
  • AG
    WIFI won't turn on.

    I've had my head unit for over a year with little problems. However, starting yesterdayI can't get WIFI to turn on. BT works fine. I did a factory reset and that didn't help. Not sure where to go f...

    Albert Gleichauf posted in After-Sales Feedback and Discuss • 6/24/23, 11:52 PM
  • DE
    Firmwares

    @Christian Nadeau yes the lane watch campera after  change firmware was channged to auxiliar video cable.  No solution vía software , change fisically cable video aux by lane watch...

    Diego Etchecoin posted in Firmware & MCU & Map & Software Updates • 6/24/23, 11:48 PM
  • SD
    Zlink problem PX6 Vivid 11 Android 11 Zlink ver V5.318#08395B3c-2022-11-21T11

    @chris pepito Hi there, please kindly let us know your current built number and MCU, and let us know if your UI is VIVID 11 as the firmware is for VIVID with Android 11. Your prompt reply will be a...

    Support Dasaita posted in Zlink (Carplay / Android Auto) Issues • 6/20/23, 2:21 AM
  • GB
    Somes problems

    Hi @Support Dasaita  I went through all the tests step by step. One of the problems with my previous results was that I was waiting for the daytime running lights to come on as soon as I turn...

    Gregory Bodin posted in Technical Supports • 6/17/23, 3:22 PM
  • SD
    Somes problems

    @Gregory Bodin Please make sure that the canbus is selected "61" and you can choose "type" 7 and "type" 10 and check if the function can recover. In the meanwhile, we are wondering if the daytime r...

    Support Dasaita posted in Technical Supports • 6/15/23, 6:15 AM
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