@JoMaRS Regarding thelog so we sent the firware to you,
And could you please go to the setting to check if the storge is full?Or do you install some other app on your unit?
@JoMaRS Regarding thelog so we sent the firware to you,
And could you please go to the setting to check if the storge is full?Or do you install some other app on your unit?
@Support Dasaita I have a lot of free space
@JoMaRS Hi,thank you for share us more details.
Please update the System Firmware-G13-20250530.
I am having the same issue on a G13 head unit.
Attempting to do a factory reset does nothing.
I have checked the fuses and disconnected the power as well.
You can hear noise, but nothing appears on the screen.
Please help!
I have same issue with G13. If I disconnect battery head unit boots and works. After I turn car off unit does not turn with turning car on again.
@Todd Bowersock @Petar Baclija Dear customer,
To better follow up the issue on time ,could you please send your order details to our support team:
office@dasaita.com
@Petar Baclija
Hi Petar,
Can you check the power supply?
In-car navigation usually relies on the vehicle's power supply. If there is a problem with the vehicle's power system, such as a low battery or battery failure, the navigation may not get enough power to start. Make sure the vehicle's battery is normal and has sufficient power. If the battery is old or damaged, it should be replaced in time.
@Support Dasaita I have emailed office@dasaita.com my information.
@Support Dasaita
Hello,
After some research, according to the Qualcomm framework, the command
"setprop persist.sys.qcom.sys_reboot_on_modem_fail false" does the job 100%.
Discuss this with tech support and have them include it in “init.d” or some other way in the next firmware (by default the system has this variable set to true and you would have to set it to false).
This will solve the problem instantly.
@JoMaRS Dear JoMaRS，
Thank you so much for your time and effort in this matter!We are very honored to have such a professional customer provide us with advice, and we have already reported this to our technician to troubleshoot this issue.
