I've tried emailing about the issue, but haven't heard back so i'm trying here.
I've had my unit for almost 3 years with no issues, suddenly I am having issues with Zlink for two months now. I use Carplay.
(Two months ago (December) I also updated my iPhone 14 pro max from iOS 16.1 to iOS 17.2.1 and these issues started to appear. I have tried using an older phone model with an older iOS but the issue still persists. So I am not sure if it's an issue from updating the phone. It could be a coincidence...)
I have emailed the team and updated my PX6 MAX 10 one month ago, and it almost fixed the issue.
What happens is that it'll work perfectly fine for around 1 hour then a high pitched static/pop sound will come up and it'll mute the Carplay sounds. It'll still be conntected, but absolutely no sound will come from zlink. Radio works fine, AUX works fine. This happens when the phone is connected wired or wirelessly.
I am not sure what causes the sound to cut out so suddenly. It's completely random. I've tried factory resetting the radio, I've tried resetting the carplay settings on my phone. These are only temporary solutions.
I'm thinking Zlink might need a newer update, or maybe it's some hardware issue?
Specs:
2015 Toyota Camry Radio
MODEL: PX6(1280x720)
ANDROID VERSION: 10
ANDROID SECURITY PATCH LEVEL: May 5, 2020
GOOGLE PLAY SYSTEM UPDATE: NOVEMBER 1, 2019
BUILD NUMBER: rk3399-userdebug 10 QQ2A.200305.004.A1 eng.hct.20230803.111115 test-keys
KERNEL VERSION: 4.19.111+ #285 Thu Feb 9 11:23:41 CST 2023
MCU version: MTCE_HA_V3.67_1 Nov 7 2020 13:29:42
CPU: Dual Core Cortex-A72 @1.8G Quad Core Coretex-A53 @ 1.5G
