Zlink permanently loading after reset

• JS

  Justin Sanqui

  10/10/25, 1:49 AM

  Went to reset the device due to phone connectivity issues, now ZLink gets stuck on loading for over 30+ minutes while connected to wifi/hotspot. Ive had it for a couple years so it might be cause of an update issue

  Attachments:

  IMG_4916.jpeg

  IMG_4915.jpeg

  IMG_4914.jpeg

  IMG_4944.jpeg

  IMG_4945.jpeg

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• SD

  Vip

  Support Dasaita Staff member

  10/11/25, 8:00 AM

  @Justin Sanqui 

  Hello,

  Thank you for your contact.

  May we have a picture of your UI to send the related firmware?

  

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• JS

  Justin Sanqui

  10/11/25, 1:53 PM

  @Support Dasaita 

  It is the MAX10-CP-HD UI

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• SD

  Vip

  Support Dasaita Staff member

  10/14/25, 3:19 AM

  @Justin Sanqui 

  Hello,

  Thank you for your reply.

  Based on the information you provided, it is andriod 11 unit.

  Here is the lastest version for Max 11 .

  Max11（20231216）

  https://www.dropbox.com/scl/fi/w0wrjc80ksuxy3fe08gjw/update.zip?rlkey=tyoc18w33q1py8o1ooo2gw7yr&dl=0

  Thank you for your time.

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• JS

  Justin Sanqui

  10/14/25, 6:17 PM

  @Support Dasaita 

  I now have the activation QR code, I attached it to the original post, is there anything else I need to do?

  much appreciated!

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