@Oswaldo Risson We are wondering if you can further demonstrate the issue of bluetooth, you can let us know if there is any indicator on the screen, or it's hard to connect your phone via bluetooth, so that we can better locate your problem and provide other solution.
Please let us know if you have upgraded the version that we launch on May, have you upgraded the MCU in the meanwhile?
It will be helpful if you can let us know your order number and shopping platform if possible.
@Support Dasaita I have android 10 PX6 Vivid 10
@Oswaldo Risson We are wondering if you can upgrade the version to the latest Max 10 which wo launch on February. Here is the detail.
Android 10 Update
MAX10 Version：Make Sure your unit is PX6 Andorid 10
HA3_rk3399_10.0_ota(20230223)
https://www.dropbox.com/s/8qfav7q3zzy0xv3/update.zip?dl=0
@Oswaldo Risson I have the same problem
@Mr Trinidad Hello, we are wondering if your AA can work in good condition after setting from the video that we sent you in the previous message. We will appreciate your prompt reply and cooperation.
If the problem continues, please kindly send us a photo to show us the Android version, built number and the current MCU from the About Machine page. Your prompt reply will be appreciated.
@Alec Shern on extra settings, change reversing volume to something around -3adb
i have the same issue as @Oswaldo Risson, just upgraded from telenav_vivid_rk3399_10.0_ota(20220617) which was giving me issues with random ding sounds on bluetooth phonecalls to telenav_vivid_rk3399_10.0_ota(20230525) and i keep getting the bluetooth stopped working window popping up. this didnt happen on the 20220617 version
i have the vivid max 10 PX6 unit, i had to go back to the previous version due to bluetooth stopping issue
@Paul Carroll Do you mean that you update the Android 10 to an Android 11 version? We would like to tell you that it may cause malfunction as the core board is not that same which means the firmware maybe not such compatible.
Please kindly let us know your order number, and you can further demonstrate your issue. We will give your instruction accordingly.
Hi @Support Dasaita
No as stated (i listed the versions i downloaded and installed) i am still on Android 10, i just upgraded my version which was 20220617 to the latest version which has the Bluetooth has stopped working window popping up all the time.
I have since downgraded back to version 20220617 and the Bluetooth error doesnt happen
AliExpress order 8141795354485362
I have the same issue as @Paul Carroll, @Jose Castaneira & @Oswaldo Risson after upgrading my PX6 to the latest firmware telenav_vivid_rk3399_10.0_ota(20230525). This issue was not present with the previous firmware.
@Jon Fitz We have reflected the issue to our technician and they are trying their best to diagnose the firmware. Once we receive their reply, we will give you further instruction.
Witam. Też mam od pewnego czasu ten problem z wyskakującym komunikatem że bluetootch wciąż przestaje działać. W moim radiu PX6, rk3399, MAX10, 1280x720 z AA i CP mam wersję oprogramowania którą mi przesłało wsparcie dasaity z 20230414 i radio z tą aktualizacją działało bezproblemowo. Mimo tego komunikatu bluetootch działa prawidłowo , można bez problemu wykonywać połaczenia telefoniczne. Aby pozbyć sie tego wyskakujacego komunikatu że bluetootch wciąż przestaje działać trzeba w telefonie sparowanym z radiem wyłączyć aplikacje Android Auto. Ten komunikat o bluetootch pojawił się po jednej z kolejnych aktualizacji Android Auto. Więc problem z tym komunikatem leży najprawdopodobniej po stronie aplikacji Android Auto , Car Play i oczywiście aplikacji Zlink. Pozdrawiam.
@Marek. Mok We have reflected the issue to our programmer and they are still looking into the problem and will give us in the coming days. Your understanding will be appreciated.
@Oswaldo Risson Please kindly try the latest Vivid firmware(20230717) that we just launched. Here is the link.
https://www.dropbox.com/scl/fi/es7q60v5jdlp96xzu7jgr/telenav_vivid_rk3399_10.0_ota-20230717.zip?rlkey=qbp2qgg3p2goh02k5l8k2uccn&dl=0
@Marek. Mok Hi there, regarding to the issue of crashing bluetooth, we are wondering if you mind replace the interface to Vivid, if you can accept, please kindly try the latest Vivid firmware(20230717) that we just launched. Here is the link. https://www.dropbox.com/scl/fi/es7q60v5jdlp96xzu7jgr/telenav_vivid_rk3399_10.0_ota-20230717.zip?rlkey=qbp2qgg3p2goh02k5l8k2uccn&dl=0
@Jon Fitz Please kindly try the latest Vivid firmware(20230717) that we have just launched. Here is the link. https://www.dropbox.com/scl/fi/es7q60v5jdlp96xzu7jgr/telenav_vivid_rk3399_10.0_ota-20230717.zip?rlkey=qbp2qgg3p2goh02k5l8k2uccn&dl=0
@Paul Carroll Please kindly try the latest Vivid firmware(20230717) that we have just launched. Here is the link. https://www.dropbox.com/scl/fi/es7q60v5jdlp96xzu7jgr/telenav_vivid_rk3399_10.0_ota-20230717.zip?rlkey=qbp2qgg3p2goh02k5l8k2uccn&dl=0
@Jose Castaneira Please kindly try the latest Vivid firmware(20230717) that we just launched. Here is the link. https://www.dropbox.com/scl/fi/es7q60v5jdlp96xzu7jgr/telenav_vivid_rk3399_10.0_ota-20230717.zip?rlkey=qbp2qgg3p2goh02k5l8k2uccn&dl=0
@Mr Trinidad Hi there, we are wondering if you have resolved the problem with the Android auto of your S23.
@Support Dasaita 👍
