@Adam Rosenthal you can always use both android and zlink. If you need internet connection on both it could be done by sharing internet connection by bluetooth
@Iker Gomez Interesting I've never done that, I use my hotspot. Do i not need that to use the Android
@Support Dasaita I know that. Because Zlink shuts off wifi. Not my issue. I will see if i can explain it better.
1) If I rest my unit and only use Zlink/Carplay it works perfectly.
2) I now decide I want to use Android so I turn on my hotspot and the Wifi on the Dasaita and watch videos Use Waze. I may Watch TV.
3) Once I use the Android for side of the unit for a period of time, Zlink will no longer work. There is nothing I can do to use it either wirelessly or wired.
4) I reset my entire unit and Zlink works perfectly
I know you can't use both at the same time
@Adam Rosenthal You mean that if you only use the zlink, the head unit could work normally. If you disable the zlink and go to use the Android, then return to zlink, it will no longer get connected unless you reset the head unit.
Non funziona zlink sul mio dasaita vivid 11. Ho installato l'ultimo aggiornamento con le mappe scout. Il mio telefono è un pixel 7a.
@Diego Micheli Is there any error of on the zlink page when you have paired the bluetooth succefully?
@Support Dasaita yes. It does connect with a usb cable
@Adam Rosenthal We are wondering if you would like to the zlink.
@Support Dasaita si questo errore:
@Diego Micheli We are wondering if you could go to Settings > Car > Factory settings > enter 126 > Apps > enable Carplay. If fail, you may need to factory reset the system.
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Ci chiediamo se potresti andare su Impostazioni > Auto > Impostazioni di fabbrica > inserisci 126 > App > attiva Carplay. In caso di errore, potrebbe essere necessario ripristinare le impostazioni di fabbrica del sistema.
@Support Dasaita era giá attivo il carplay.
@Support Dasaita potete rispondermi? Vi ho mandato una foto dove vi mostro che il carplay è attivo. Ho il software scout da pochi mesi. Zlink non funziona. Come faccio a fare funzionare android auto?
Il tablet è ancora in garanzia credo.
Mi dareste una soluzione?
Nei post passati ci sono anche le caratteristiche del mio tablet.
Grazie
Diego
@Diego Micheli We are wondering if you want to update the zlink to check if it works.
If still no luck, we would like to send you the latest vivid11 firmware. Your understanding will be appreciated.
@Support Dasaita I installed zlink from the Dropbox link you gave me and I deleted all the data because it opened Apple CarPlay instead of Android Auto. After that I got this image that doesn't go away until I go back to the home page. what do you mean by new vivid 11 firmware? I had already installed the new firmware, the one with the scout maps. I await your instructions to make zlink work. Thank you Diego
Bye
@Diego Micheli We have vivid11 firmware which is released on Y2024. Here is the link for it.
https://www.dropbox.com/scl/fi/c8rkr7qqur4msu60fd4hx/update.zip?rlkey=7lakfyq7j46zqm8gslv4qx8i0&dl=0
If still now luck, we assume that the processor of the radio is defective. Your cooperation will be appreciated.
@Support Dasaita
I installed the new firmware Y2024 but zlink still does not work. What solution do you propose? It has always worked android auto with zlink. I noticed that it turns on the hotspot and I can't turn it off, while the wifi connection I can't turn on. Do you know what problem is this? Is the problem related to the Zlink not working?
Thank you
Diego
@Diego Micheli
We would like to tell you that WIFI disconnection is due to Zlink is forcing to enable the head unit WIFI Hotspot to transmit the Carplay/Android auto video signal by WIFI direct connection. In your case, it said unavailable mostly because of the defection of the carplay chip on the mother processor.
We are wondering if you considering replacing the head unit to a new one.
@Support Dasaita Honestly, I bought the Vivid 11 at the end of 2022, I installed it last summer and I thought it would last a little longer. I paid around €500 for it. if I have to spend €500 every 9 months of use I don't think I will. I bought your product because I thought it was quality. If you give me the new product that's fine, otherwise I'll do without Android Auto, thanks. Honestly, I'm a little disappointed, I've only been using your product for a very short time. I didn't tell you but before the end of the warranty I realized that the Android Auto USB socket wasn't working. to connect a USB to do an update I had to dismantle everything to change which socket with another.
@Diego Micheli We are afraid that not install or use the head unit for a long time will also shorten the lifespan of the electricity equipment, hope you could understand. We are sorry for such inconvenience and hope you could understand. We would like to tell you that just the grey single USB port supports wired Android auto, if you want to purchase a new one, please send the address to our email support@dasaita.com we will give you price quotation.
@Support Dasaita in Italia me lo avrebbero sostituito in garanzia. Qui ci sono 2 anni di garanzia. Non comprerò mai piú nel vostro sito. Saluti
Diego
