@Artem Salii @Cleydermam Fernando @Akion22 Please provide the order detail to us,so that we could better confirm.

@Drew Krupp It might be not support this type of HDMI cable.

I just realized you can bypass the lock and access apps as usual

@Support Dasaita Can you please upload vivid13 firmware

N.° de pedido113-4981908-4760262 Versión del sistema EW_STD_01-202212311829 Versión del SDK 54.0.11.0.3.1.0.1 Versión MCU Dec31.11:35

@Elexx Oh, wow! Didn't know this existed. Going to order it now to be safe. Hopefully, this works. Thanks for the info!

@Support Dasaita below requested info. Android auto app on my pixel 8a (android 15) is latest.      

Have been using it for a month and everything seemed to be working fine until yesterday. Scout keeps on crashing. Already cleared the cache and it's still doing the same thing. 

Hi, my device is not working after a factory reset. I have tried using Wi-Fi, time settings and other options. It says "activation error".

Hi, my device is not working after a factory reset. I have tried using Wi-Fi, time settings and other options. It says "activation error".

I have the exact same truck and unit.. apparently with the JBL amp you have to have a bypass harness. I have it on order so I can't confirm it works yet   Link: https://a.co/d/6CUQsDg

Hello,  I purchased the G13 for my 2019 tacoma and was disappointed it does not have the vivid firmware on it.   Can I get the Vivid 13 firmware?   This is my unit:

Hi, I purchased a G13 11.6" this week from Amazon. I installed the radio but now have static at any volume. I tried YouTube, Netflix, CarPlay, Bluetooth, the radio, and I hear the static at low vo...

Hola, me pasa lo mismo, se me cortan las instrucciones de Google Maps o Waze en CarPlay, adjunto datos de mi Dasaita G13 para Rav4 2021. MODELO QCM6125Muchas gracias

@B C ok Thanks. To update the firmware, do this test. If you unzip it, you'll find a 2024.11.26 folder, and inside it the correct Update.zip file. I just upgraded my G12 and everything seems ok😉

@The Great Donkey Hello. I’m still in the testing phase but since removing the SIM module I have not had restarts. Given that they are completely random restarts, I think more time is needed....

Thanks for your help! Please, can I have the last version (doesn't matter if its MAX, VIVID, HCT...) that is using Zlink3??? How I regret to update the system

@Support Dasaita estou tendo o mesmo problema referente a ativação do código 

Android Auto/ZLink Max10 PX6 Android 10When I'm on a call and another call comes in, it flashes on the screen for a moment and then disappears and I cannot receive the call. The caller tells me the...