@James Corn In a low-temperature environment, the car battery discharge capacity will significantly decrease, and its internal resistance will increase as well. This may result in insufficient pow...

@Nerijus Ramašauskas Hello, Sent a new MCU，please check the message . Thank you for your time.

@Luis Laborde  Hello, Thank you for your contact. Based on the information you provided, it is the same system on your head unit. We don't sugges to update the system if the unit goes well...

@Dennis Tribble  Hello, Please shot click to choose "apply update from USB or SD "，then long press to confirm&nbs...

Have the same problem with Toyota RAV4 2017, rear speakers sounds very very low. Order SP-DA7490  

It doesn't get that cold.  Maybe -5 C is about the coldest it gets.  Yes, after the car warms us and the heater is on, the unit will eventually start up.

Hello, I just buy SKU: HA5216-G13a-CP-HD-4 for Toyota RAV4 2017. My car have JBL , and i dont understand how to connect . Works only front speakers.   

Order placed February 28, 2025   Order # 111-6646918-9945023

Hello, I have a 2014 Tundra with the G13 Headunit. Installed 2 months ago and everything worked fine. Now, the head unit wont connect to my phone. My phone says its connected but the head unit its...

@Support Dasaita can you help me make sure what updates I need? I saw this post but was not sure since my car is a honda accord 2013  "Please update the Firmware & MCU to the lat...

@Support Dasaita When I try the new update it shows me this screen. 

@Support Dasaita Before you had answered I updated the firmware to QCM6125 13 S10A_123 eng.hct.20250421.110529 NA This update did not resolve my problem. I tried to update with the firmware yo...

@Francisco Cardenas Hi Francisco, To better follow up the issue with you,we just sent the product link to your email.

@Genghis Quan Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done: ①G13 Version：Make Sure your unit is QCM6125 Andorid 13 zst...

@jose gonzalez Do you have factory amplifier?  please go to the DTS APP to check if the mute button is disable. And please set to "ALL"and"Manual"to see how it work.

@Mcgyver83 It's on the phone Android Auto app.

@David PorterHi,   Please update the Firmware to the latest version via the link below,here are some tips to help you get it done: ①Vivid 11 Version Make Sure your unit is PX6 Andorid 11 t...

@Aramis Gonzalez Hi Aramis, Could you please try to remove the external mic to check if the built-in mic any background noise?

@AS Hi,  Do you need install a aftermarket amplifier?